We have a current opportunity for a Customer Relations Executive on a permanent basis. The position will be based in Brackley. For further information about this position please apply. Our client a US-founded home-services franchisor who launched in the UK in 2010 with six UK premium brands spanning 330 locations and 4,000 operatives is looking for a sales orientated Customer Relations Executive to join their team at their HQ in Brackley. Purpose of the Role Drive revenue by using a consultative sales approach to convert warm B2C leads-individuals who requested a quote but did not proceed-into booked home or showroom appointments, supporting franchisees and maximising sales conversion through proactive outreach and relationship management. Essential Proven B2C sales experience, with a strong conversion track record Skilled in nurturing 'warm' leads via calls, emails and multi-channel outreach Confident on the phone ; excellent listening and objection-handling skills CRM-savvy: accurate pipeline management and data entry Strong organisational skills; ability to juggle multiple leads and appointments Proactive, self-motivated with 'extra-mile' attitude For more information please apply !