Certified Resource Planner Office-based: Travel required Contract Type: Permanent (Full-Time) Location: Milton Keynes - MK9 1EA/Midlands DHL, an award-winning leading supply chain business is seeking an experienced HR professional to play a vital role acting as a trusted advisor to the business, while aligning HR activities to the business strategy. With 37,000 employees in 400 operations across the UK & Ireland, we're part of an exciting and varied business. The HR function works with our managers to attract, develop and retain our people so that we have the very best team in the industry. From HR Business Partners to Compensation and Benefits and from Employee Relations to People Services, we've set ourselves up to serve our people, our customers and our business in the best way possible. WHAT DOES THE ROLE ENTAIL? As part of your normal duties, you will Creation of yearly tactical and strategic deployment plan managing around 890 events Manage Daily Changes to the Strategic and Tactical Plan Resource planning - ensuring that facilitators' annual leave plan is up to date and reviewed to align with the overall deployment plan Working closely with Talent CoE analyst, report on the performance of key Weekly KPIs Tracking Facilitators' TTF completions and updating records Build utilisation KPIs for all certified rooms in UK&I. Process Creation & Validation Working with the CoE analyst to maintain the Certified KPI dashboard by ensuring the data is accurate on a weekly basis Working with the Comms team to update and maintain the SmartConnect Certified page WHAT DO WE NEED FROM YOU? Resource and Event Planning High-level ability to use technical tools such as Microsoft Excel, project plan, PowerBI, CRMs and Cloud Services Experience/working knowledge of training schedules Experience working in a fast-moving environment, to tight deadlines, whilst delivering results within SLAs applicable to the business Strong proven stakeholder management and influencing skills at different management levels Highly analytical with the ability to spot trends and escalate/advise the Leadership teams on next steps WHY CHOOSE US? As well as competitive pay rates, you will be entitled to an award-winning range of benefits including: Free confidential 24/7 GP service Hundreds of discounts (including retail, childcare gym) Affordable loans & enhanced pension scheme 24/7 employee support service for you ( family) with access to free counselling and much more: https://careers.dhl.com/global/en/dsc-benefits OUR APPROACH TO DIVERSITY & INCLUSION We will ensure that all our resourcing activities are fair, transparent and consistent across the UK. Find out more about our global approach to Diversity, Equity, Inclusion & Belonging: https://careers.dhl.com/global/en/diversity BE AN ESSENTIAL PART OF EVERYDAY LIFE DHL is the global leader in Supply Chain management and we keep the world moving. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more, so they can deliver to their customers. UKIDSCUS