Location: Field-based – covering 110 Wenzel’s sites across the region
Salary: £40,000 per annum
Hours: 40 hours per week (8.5-hour shifts, 5 days out of 7 on a rota basis, Monday–Sunday)
About Us
Wenzel’s the Bakers is a long-established, family-run bakery brand with over 110 stores across the UK. We pride ourselves on delivering quality products and exceptional customer service. We’re now looking for a skilled Coffee Engineer to join our technical team, supporting our coffee operations across all Wenzel’s sites.
The Role
As a Coffee Machine Service Engineer, you will play a key role in ensuring our coffee equipment operates to the highest standards. You’ll be responsible for the installation, service, and maintenance of bean-to-cup coffee machines across our network of stores.
Key Responsibilities:
* Install, service, and repair coffee machines across Wenzel’s retail locations
* Carry out planned preventative maintenance and respond to reactive breakdowns
* Diagnose electrical and mechanical faults efficiently and accurately
* Complete service documentation and maintain accurate records
* Manage van stock levels and ensure spare parts availability
* Work to an allocated service route and liaise effectively with store teams
* Ensure compliance with all relevant safety standards and company procedures
About You
We’re looking for someone with a strong electrical background and experience working on commercial coffee machines. A proactive problem‑solver who enjoys working independently and delivering a high standard of customer service.
Essential Skills & Experience:
* Previous experience in servicing and maintaining bean-to-cup coffee machines
* Proven electrical skills (both 3‑phase and single‑phase systems)
* Basic mechanical and fault‑finding skills
* PSSR trained (Pressure Systems Safety Regulations)
* Experience working with brands such as La Cimbali, Franke, or WMF is highly desirable
* Full UK driving licence
What We Offer
* Competitive salary : £40,000 per annum
* Free meal provided every shift and 50% discount on other food
* Company pension scheme
* 28 days’ holiday (including bank holidays)
* Extra paid day off for your birthday
* Training and development opportunities, including apprenticeships and career progression
* A comprehensive Wellbeing Centre and 24/7 Employee Assistance Helpline offering free, confidential advice
Hiring Process
The hiring process will include an initial call or video interview, followed by a final face-to-face interview at our HQ. Employment will be contingent on satisfactory reference checks.
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