Relief Security Officer
Mitie Cleaning & Hygiene Services – Covering multiple sites around Northampton, Coventry, Milton Keynes.
Pay: £12.50/hr
Job Overview
* Protect customers’ property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AIs) and any subsequent changes.
* Deliver results that meet and/or exceed the Key Performance Indicators / Service Level Agreements for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract.
* Undertake additional training to ensure continuous self‑development.
Main Duties
Operations
* Be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK law and guidance bodies.
* Fully and satisfactorily complete all tasks and duties on site as defined within the published Assignment Instructions (AIs).
* Proactively refer to and review the published Assignment Instructions, familiarising oneself with any changes to suggest additional amendments that will improve or enhance the current level of service.
* Be compliant with industry and statutory legislation, obtain a front‑line licence in either Security Guarding or Door Supervision, and wear it at all times. The customer also requires a CCTV PSS SIA Licence, with additional courses contractually required.
* Comply with legal obligations and safety requirements of the role.
* Follow instructions and procedures appropriately without unnecessarily challenging authority.
* Work in a systematic, methodological, orderly way.
Training
* Fully and satisfactorily complete all required competency training.
* Undertake additional training to ensure continuous self‑development as directed by the Security Account Manager.
* Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.
* Ensure licence renewal 16 weeks before expiry.
Security and Health & Safety
* Look out for, and immediately report, any health and safety hazards or potential hazards on site.
* Stay alert to any threats or changes within the work environment to take appropriate action to reduce disruption, loss or damage.
* Use common sense and initiative by immediately involving others if a situation becomes threatening.
* Maintain professional conduct in the face of difficult situations and challenging customers.
* Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process.
* Keep to schedules and demonstrate commitment to Mitie and the Client.
* Ensure check calls are being carried out at the allocated time slot as stipulated in the Assignment Instructions (AIs).
* Call emergency services and the Communication Centre to report all incidents.
What We Are Looking For
* Previous Security Experience
* SIA Licence
* SC Clearance desirable
Benefits
Our market‑leading flexible benefits scheme provides you with benefits that suit your lifestyle.
Virtual GP on hand for you and your household: expert advice by video or phone without leaving home.
Salary Finance scheme: access 50% of your earned pay before payday for a small fee, competitive loans.
Flexible benefits platform, Choices: customise benefits – dental insurance, dining cards, coffee clubs, buying technology products at an affordable cost and more.
High street discounts from thousands of well‑known retailers, gyms and more through MiDeals platform. Cycle‑to‑work scheme.
Life cover: greater of your equivalent annual salary or minimum £10,000 – peace of mind for your dependants. Save‑as‑you‑earn scheme, Mitie Matching Share Plan (free shares).
Mitie Stars recognition: cash prizes monthly, chance to win top prize of £10,000.
Progressive career development: diverse training and development avenues via wide selection of learning resources.
Inclusive recruitment process: welcome reasonable adjustments for disabilities or long‑term conditions. Contact us via email.
Seniority Level
Entry level
Employment Type
Full‑time
Job Function
Other, Information Technology, and Management; Facilities Services
Join Our Mitie Team.
Apply Now.
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