People Operations Officer
Location: Birmingham
Salary: £25,915 - £27,443 per annum
Contract: Permanent
Hours: Full-time, 36.5 hours per week
About the Role
We are looking for a proactive and detail-focused People Operations Officer to join our dynamic People Services team. This is an excellent opportunity for an experienced HR administrator or early‑career HR professional looking to develop their career within a busy and supportive environment.
Key Responsibilities
* Act as the first point of contact for HR operational queries, providing accurate advice and support to staff and managers.
* Manage pre‑employment checks and vetting in line with Safer Recruitment and statutory requirements.
* Support recruitment processes including advertising, interview coordination, recruitment fairs, and onboarding.
* Maintain accurate employee records, ensuring compliance with GDPR and College policies.
* Issue contracts, offer letters, and contractual variations in line with employment legislation.
* Support payroll administration, ensuring accurate monthly submissions.
* Manage HR inbox workflows in line with service KPIs.
* Assist with employee lifecycle processes including probation, changes to employment, and leaver administration.
* Support HR reporting and metrics for senior leaders.
* Contribute to continuous improvement of HR processes and service delivery.
About You
You will be an organised, professional and customer‑focused individual with strong attention to detail and excellent communication skills. You will thrive in a fast‑paced environment and enjoy managing a varied workload.
Essential Requirements
* Minimum of 2 years’ experience in HR administration or a generalist HR role.
* CIPD Level 3 qualification (or working towards / willing to work towards).
* Excellent attention to detail and accuracy.
* Strong organisational and time management skills.
* Excellent communication and interpersonal skills.
* Proficiency in Microsoft Office and HR systems.
* Understanding of data protection and GDPR principles.
* All posts are subject to an enhanced DBS check and relevant safeguarding screening.
Why Join Us?
* South & City College Birmingham is committed to creating a diverse, inclusive and supportive working environment.
* A supportive and collaborative team culture.
* Professional development and training opportunities.
* Competitive salary and generous annual leave.
* Excellent pension scheme.
* Staff wellbeing and support services.
* Safeguarding Commitment – we are committed to safeguarding and promoting the welfare of children and young people.
Contact
If interested contact us on: 01212003224 or sasha.mccroryteacheractive.com. All applicants will be contacted to discuss suitability and then invited to register with TeacherActive.
TeacherActive is an equal opportunities employer, and operates as an Employment Business in providing temporary or contract job‑seeking services.
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