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Ecommerce operation manager (aem hybris support)

Weybridge
Temporary
Michael Page Sales
Operations manager
Posted: 10 November
Offer description

1. Social Benifits including PF & Gratuity
2. Competitive compensation commensurate

About Our Client

The hiring organization is a large organization in the Technology & Telecoms industry, specializing in providing advanced services and solutions. The company is known for its cutting-edge technology and robust operational capabilities.

Job Description

JOB RESPONSIBILITIES:

· In regional level, manage the operation of/with Client's online store & Market place with technical knowledge and understanding for subs in SEAisa & Oceania

· Liaise with other parties in the maintenance of the Client Online store:

- Global or local platform enhancement/modification team

- Store operation team

- Contents management team

· Monitor online store information validity, performance, and uptime with the multiple operation systems, like Hybris, AEM, and SAP ERP

· Determine inconsistencies, points of failure, and related matters

· Rectify problems or escalate issues to relevant parties in the soonest possible time

· Support assigned initiatives to improve Online store presence, tactics, and strategies

· Extend expertise to ad hoc requirements which involve computer-related, online, and multimedia expertise

· Engage with HQ maintenance/development team to communicate for global guideline expansion to subs and technical issue resolution

The Successful Applicant

SKILLS AND ATTRIBUTES:

Essential -

· Bachelor's degree in IT or any related discipline

· Minimum 5years+ experience in consulting/business analysis or implementation management with eCommerce platform (Hybris) & Web management system(AEM)

· Technical Knowledge on eCommerce features and functionalities

· Hands on experience with Agile tools like Jira and confluence

· Fundamental programing knowledge with HTML/CSS,, SQL, JAVA, or C#

· Able to work under the pressure with proactive & responsible attitude Good team work and hands on approach and flexible outlook in the workplace

· Minimum 5 resources+ management experience

· Fluent in English in order to communicate with all relevant stakeholders

· Excellent written and verbal communication skills

· Strong problem solving, organizational and analytical skills, as well as the ability to adapt and work round obstacles to get things done

· Ability to understand and respond to the drivers and concerns of both business and technicalAdvantage -

· System knowledge/hands on with ERP(SAP), or 3rd party system like Payment gateway

· Strong experience in working with the large organisation, multiple stakeholders, and big agencies

3. · Excellent organizational and planning skills with an ability to multitask in a busy environment with multiple contacts

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