About the Company
Our client is a globally recognised leader in the design and manufacture of high-performance heat exchange units and cooling modules, based in Shipley, West Yorkshire. A prominent supplier to major OEMs across the off-highway construction, agricultural, and engine power markets, they operate with full research, design, and development facilities on site.
As part of a wider multi-billion dollar global group, they combine the resources and scale of a world-class organisation with the agility and community feel of a specialist UK manufacturer. This is a business where quality is genuinely valued at every level — and where your contribution will be seen, recognised, and rewarded.
The Role
We are looking for a driven and customer-focused Quality Engineer to join this well-established engineering team. You will play a central role in shaping and sustaining the quality culture, ensuring compliance with IATF 16949, and acting as the primary interface with customers on quality-related matters. The role involves APQP, PPAP, customer complaint management, and structured problem solving, with clear scope to progress into senior quality roles.
Key Responsibilities
* Lead Advanced Product Quality Planning (APQP) activities in line with IATF 16949 and customer-specific requirements, from concept through to launch.
* Prepare, review, and submit PPAP documentation — including DFMEA, PFMEA, Control Plans, MSA, SPC, and capability studies — ensuring on-time approval and compliance.
* Manage customer complaints and warranty claims, acting as the primary quality contact for assigned customers.
* Apply structured root cause analysis (8D, 5 Why, Ishikawa, fault tree analysis) to investigate internal and external quality concerns.
* Define, implement, and verify effective corrective and preventive actions (CAPA) to prevent recurrence and drive continuous improvement.
* Lead cross-functional problem-solving activities and Quick Action / containment meetings.
* Maintain strong customer relationships through regular communication, performance reviews, and support for customer audits.
* Support and lead New Product Introduction (NPI) activities, including Approval to Ship processes and milestone tracking.
* Review production processes using Genchi Genbutsu principles to identify risks and improvement opportunities.
* Analyse quality data and KPIs using SPC and statistical tools to reduce process variation and improve capability.
* Liaise with suppliers on quality issues, including corrective actions and PPAP approvals.
Skills & Experience Required
* Strong understanding and practical experience of IATF 16949 Quality Management Systems, including customer-specific requirements.
* Proven hands-on experience with APQP and PPAP within an automotive or automotive-related manufacturing environment.
* Demonstrated experience in customer complaint management, including direct customer interaction and formal reporting (e.g. 8D).
* Strong capability in root cause analysis and the implementation of corrective and preventive actions (CAPA).
* Experience using core quality tools: FMEA (DFMEA / PFMEA), Control Plans, MSA, SPC, capability analysis, 8D, and 5 Why.
* Minimum 5 years' background as a Quality Engineer, ideally within a Tier 1 automotive or high-volume manufacturing environment (pressed, injection-moulded, and cast components preferred).
* Excellent communication and customer relationship management skills, with the ability to influence cross-functional teams.
* Degree-qualified in a relevant engineering discipline, or equivalent experience.
Salary & Benefits
* Salary: Up to £45,000
* Hours: Mon–Thurs 08:30–17:00 | Fri 08:30–13:30
* Holiday: 25 days + 9 statutory bank holidays
* Pension: Stakeholder scheme – 10% employee contribution
* Life Assurance: 4x salary
* Health Insurance: Permanent Health Insurance (PHI) cover
* Parking: Free on-site parking
* Canteen: Subsidised on-site canteen
* Gym: Discounted gym membership
* Retail Discounts: Discounts across 100s of UK retailers
* Wellbeing: Employee Assistance Programme – mental, physical & financial support
How to Apply
To apply or find out more, please contact Jess Heywood or Joe Griffin at Cubed Talent. Submit your CV and a brief cover note, or reach out to Jess directly for a confidential conversation about this opportunity