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Job Details
Job Type: Full Time, Fixed 6 – 12 month contract
Location: Home Based – London
Salary: Highly Competitive DOE
Benefits
* Highly competitive salary
* 26 days holiday
* Additional day off for your Birthday
* Company pension
* Exam support and career progression
* Employee assistance programme plus other excellent benefits from a leading global organisation
About Crawford
Crawford is the largest publicly listed independent provider of claims management and outsourcing solutions globally, with nearly 9,000 employees in over 70 countries. We offer industry-leading services across loss adjusting, surveying, subsidence, environmental, cyber risk, legal, and more.
The Role – Contract WIP Loss Adjuster
Our General Property team is central to our business. As a Commercial/Domestic Contract Loss Adjuster, you will manage a caseload of WIP through to conclusion.
What You Will Be Doing
Supporting clients by proactively handling and settling a mixed caseload of property claims up to £100k. You will need to investigate each claim with tact and a calm manner, establishing facts and working towards resolution.
* Build client relationships through management and delivery of SLAs and KPIs
* Liaise with colleagues in different areas, such as Major & Complex Loss
* Resolve problems and gather all necessary details for swift settlement
* Record statements and gather information as required
* Identify and resolve barriers to settlement
About You
We are seeking experienced Adjusters who enjoy providing solutions. Previous loss adjusting or high-value claims handling experience is essential. Candidates should have or be:
* ACII or CILA qualified, or qualified by experience
* Knowledge of FSA procedures and TCF initiatives
* Understanding of the insurance market
* Technical knowledge in adjusting
* Understanding of client SLAs, productivity, and quality
* Customer-focused mindset
* Good IT skills and attention to detail
* Full UK driving license
This role is subject to a satisfactory DBS check. Crawford & Company supports Equal Opportunities, Diversity, and Inclusion. Apply today – we look forward to your application.
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