Job Title: Office Administrator / Customer Service Assistant Location: Barwell Job Type: Full-Time, Temp to Perm Reference: IND14 Pay & Hours: * £12.78 per hour (rate will increase upon going permanent) * Monday to Friday, 9:00 AM – 5:00 PM About the Role: HSL is recruiting on behalf of a well-established client in Barwell for an Office Administrator / Customer Service Assistant. This temp-to-perm role offers excellent long-term potential for the right candidate. You will work closely with customers and internal departments to ensure the smooth processing of orders and logistics. Key Responsibilities: * Process and input supplier orders accurately into the system * Handle incoming calls and respond to customer enquiries professionally * Track orders and coordinate logistics * Update supplier pricing * Liaise with internal departments such as dispatch, accounts, and production * Manage customer expectations and resolve queries promptly * Provide general administrative support including data entry, email correspondence, and document handling Ideal Candidate Will Have: * Minimum of 2 years’ experience in an Office Administration role * Strong communication and problem-solving skills * Proficiency in Microsoft Office Suite (Word, Excel, Outlook) * Excellent attention to detail and ability to multitask in a busy office environment * A proactive, professional, and team-oriented attitude * Own transport or live locally to Barwell Suitable for candidates with experience as: Office Administrator, Admin Assistant, Data Entry Clerk, Sales Support, Order Processor Important Information: * Please ensure your CV is up to date before applying—outdated CVs will not be considered * Interviews will be arranged soon, so early applications are encouraged Apply now to secure an interview and take the next step in your office-based career