Demand Planner
Contract type: Fixed Term Contract (12 Months)
Location: Hatfield (Hybrid working - 3 days in the office)
Working hours per week: 40 hours
Level: Associate
Application Closing Date: Wednesday 17th June 2026
About the team and the role
As a Demand Planner, you will step into a fast‑paced environment where you will ensure the success of your product range. You’ll manage forecasts, supplier performance, and drive key commercial KPIs across availability, waste, and fulfilment. This role offers the opportunity to collaborate across trading, operations and project teams, supporting massive initiatives like promotions, seasonal planning, and new Customer Fulfilment Centre (CFC) openings.
What you’ll do
* Manage demand and forecast planning across approximately 2,500 products to consistently achieve key performance targets.
* Build strong supplier relationships and proactively manage end‑to‑end supplier performance.
* Optimise delivery schedules, buying processes, and inbound logistics efficiency.
* Analyse supply chain trends, support promotional activity, and recommend continuous process improvements.
* Collaborate cross‑functionally across the Supply Chain, trading, operations and wider project teams.
Who you are
Essential:
* Skilled in demand forecasting, data analysis and end‑to‑end supply chain planning.
* Analytical mindset, with a natural curiosity to dive into complex data, identify underlying patterns and solve supply chain challenges effectively.
* Strong Excel and IT skills, with high confidence interpreting and manipulating numerical data.
* Excellent communication and relationship‑building skills, with the ability to manage external stakeholders.
* Proactive and adaptable, with the confidence to make independent decisions in a fast‑paced environment.
* Organisational agility, with the flexibility to work occasional weekends on a rota.
Desirable:
* Commercial acumen and direct supplier management experience.
* E‑commerce or large‑scale retail supply chain exposure.
What’s in it for you
By joining Ocado Retail, you’ll have the chance to experience life at the world’s largest online retailer, work with an amazing bunch of people who challenge what’s possible each day, and grow your skills and career in online retail. You’ll also be part of our AI Academy, a dedicated learning journey designed to empower every colleague with the smart technology skills of the future.
Health & Wellbeing: Private medical insurance with option to add your family, Digital GP appointments, market‑leading family policies, mental health support, discounted gym memberships, dental insurance and more.
Spend & Save: Recognition with reward platform, up to 7% matched pension contributions, 15% Ocado discount, 20% M&S discount, free breakfast every day in the office, electric vehicle leasing scheme and free shuttle bus from Hatfield station to the office.
Never miss the moments that matter: Hybrid working, 26 days holiday plus 8 flexible bank holidays, options to buy extra holiday, 2 weeks work from anywhere, and lifestyle break opportunities.
Everyone’s welcome
We’re an equal opportunities employer, which means that we make sure all potential colleagues are treated fairly and equally. We want to ensure everyone has a fair chance to apply; if you need this job description in an alternative format (e.g., larger print, different document type, etc.), please reach out to us at careers@ocadoretail.com and we’ll be happy to assist you, and if you require reasonable adjustments during the recruitment process, please let us know on the application form.
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