Job Title
Retail Assistant (Part‑time – 20 hours per week)
About the Role
NIKE Unite Teesside is looking for a part‑time Retail Assistant to join our team and provide world‑class service to customers.
Responsibilities
* Use your expertise in exceptional consumer service and product knowledge to deliver a premium brand experience.
* Assist retail leads and floor managers (Coaches) in training new employees.
* Support various store departments, such as operating the cash register, managing incoming and outgoing goods, refilling products on the shop floor, and building visual displays.
* Recommend appropriate products to reach sales targets.
* Create a bond between online and offline sales or services in the store using knowledge of digital devices.
* Inform customers and new teammates about NIKE products and services.
* Apply product sales techniques to demonstrate a strong sales capability.
Qualifications
* Customer service and/or retail experience preferred.
* Effective communicator, brand ambassador, and collaborative teammate.
* Demonstrated ability to apply product sales techniques.
* Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays.
* Available weekends; able to work between 7 am and 9 pm.
Benefits
* Competitive compensation and benefits package.
* Monthly performance‑based bonus opportunity.
* Supportive team that values Diversity, Equity & Inclusion.
* Generous online and in‑store employee discounts.
* Brand‑new NIKE outfit provided for the sales floor.
Working Hours
Part‑time – 20 hours per week, including weekends.
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