Transport Supervisor – Stoke‑On‑Trent, England
Logistics done differently. We’re looking for a proactive and driven Transport Supervisor to manage site and fleet operations within the OCD contract. You’ll supervise a team of 18 drivers remotely from Stoke‑on‑Trent, with drivers split across Rochester, Gloucester and Motherwell. This is a predominantly Monday‑to‑Friday 9–5 role, but flexibility is required to cover holidays and operational needs.
Benefits
* Salary up to £33,014.21 per annum
* 25 days holiday (plus bank holidays) with the option to buy additional days
* High street discounts, cycle‑to‑work scheme, workplace pension and many other perks
Key Responsibilities
* Health & Safety Compliance: Ensure all operations meet H&S standards and comply with transport legislation (Driver Hours, Working Time Directive, DVSA regulations).
* Continuous Improvement: Champion initiatives that enhance value, improve customer satisfaction and strengthen relationships.
* Operational Supervision: Provide dynamic and effective supervision of contracts, aligned with business and customer strategies.
* Driver & Vehicle Management: Oversee driver performance, vehicle compliance and operational efficiency.
* Daily Communication: Maintain regular contact with out‑base locations and drivers to ensure smooth operations.
* Driver Debriefing & Investigations: Conduct debriefs, manage investigations and implement corrective actions.
* Site Visits: Travel to Rochester, Gloucester and Motherwell for audits, meetings and team engagement.
* Service Excellence: Take ownership of service delivery, ensuring KPIs and SLAs are met, and implement robust solutions to prevent failures.
* People Leadership: Foster a high‑performing team through open communication, performance management, training and succession planning.
What We’re Looking For
* Proven track record in transport operational delivery and excellence.
* Strong customer focus and ability to build senior‑level relationships.
* Experience with Transport Management Systems (WTS preferred but not essential).
* A proactive, energetic, and collaborative leader with excellent people skills.
* Ability to challenge ideas constructively and drive improvements.
* Motivated and committed to personal development and progression.
Inclusivity Statement
We strive to create an inclusive environment for all our colleagues, where everyone feels welcomed, empowered and can bring their true self to work. We encourage applications from people of all different backgrounds and identities, and welcome diverse people and perspectives at XPO.
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