CPS Business Planning & Performance Manager
Role Purpose:
To set the overarching direction for CPS and hold Business Performance & Planning (BP&P) functions to account for delivery against this Role:
1. Define CPS annual business plan to address the evolving demands of the network, our clients (National Highways and Connect Plus) and our JV Parent Companies.
2. Drive performance, holding functions to account and assure delivery against plan
3. Track, analyse & report performance
4. Set annual budget envelope for functions
5. Define and regularly review CPS governance
FINANCIAL responsibilities:
6. CPS: Supporting BP&P Director in reporting on financial performance associated with Planning & Performance team.
ORGANISATIONAL:
CPS: responsible for team performance and developing collaborative relationships across BP&P teams, A&NP and Asset Delivery teams, and developing excellent working relationships with all key stakeholders
Accountabilities:
· Responsible for standing up the new BP&P operating team by end of Mar_2025
· Prepare and regularly review and refine CPS business plan, considering current challenges, future opportunities and evolving our customer and stakeholder needs.
· Guide the business in performance management, addressing issues promptly and efficiently.
· Holding business leaders accountable and closely monitoring performance and risk against our Strategic Business Objectives and contractual obligations.
· Collaborate closely with other senior leaders to elevate our performance levels and ensure exceptional customer satisfaction.
Foster, empower and sustain a high-performing team dedicated to continuous improvement and meeting contract performance expectations.
What we are looking for:
Qualifications/ skills/ experience:
7. A relevant professional qualification and ideally Chartered / Incorporated status with a recognised and relevant UK institution.
8. Experience in business strategy planning, performance management and budgetary setting in a critical infrastructure environment.
9. Experience of working in a Joint Venture or similar arrangement (desirable).
10. Experience of Operational and Maintenance environment or in a critical infrastructure environment (desirable).
Personal attributes:
11. Strategic thinker, problem solver and decision maker
12. Resilient and flexible
13. Business and politically astute
14. Effective strategic communicator
15. Strong planning and organisation skills to deliver continuous improvement.
16. Strong leadership skills to nurture and develop outcome focussed teams
Behaviours:
Customer Focus : Is dedicated to building trust and meeting the expectations and requirements of internal and external customers.
Focus on Excellence : Willing to go the extra mile to exceed expectations. Continually searches for ways to add value and take performance to the next level.
Teamwork & Collaboration : Proactively builds knowledge through sharing ideas and expertise with others for the benefit of customers and suppliers and other stakeholders.
Respect : Recognise and value our customers and people by encouraging and engaging.
Trust : Be open and honest, reliable and predictable.
Influential : Builds commitment to act through winning hearts and minds. Is respected by colleagues and seen as role model by others.
Change Leadership : Champions innovative ideas and initiatives, taking appropriate, managed risks to achieve a recognised benefit.
Location:
Leatherhead, South Mimms or Dartford.
NOTE CPS currently has a requirement for all employees to work from CPS office on average 60% in a typical week. This role will be expected to lead by example.
We are committed to promoting a diverse and inclusive community – a place where we can all be ourselves, thrive and develop. To help embed inclusion for all, from day one, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee networks to support staff from different backgrounds. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability.
Note to all internal CPS employees:
If you are interested in applying, please submit your application through your parent company’s careers portal by entering the job title in the search bar. If your employing company is not advertising this role, please submit your CV and the role title to recruitment@connectplusm25.co.uk