JD Sports- 0732 Birmingham Airport, Unit 5 & Next Door Unit, BIRMINGHAM, Birmingham, United Kingdom Req #174
10 March 2025
Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors, and Gyms, with colleagues working in stores across various retail fascias in many markets worldwide.
JD Sports Fashion Plc was listed on the London Stock Exchange in 1996, has been a FTSE100 publicly quoted company since 2019, and continues to grow both in the UK and internationally.
We aim to be the leading global omnichannel retailer in the sports and outdoor industry. To achieve this, we seek individuals who are committed to our strategic goals of being a people-led, innovative, and customer-focused organization that provides operational excellence and explores new growth areas.
We are seeking enthusiastic Seasonal Sales Assistants to deliver an exceptional shopping experience at JD Sports, Birmingham Airport, B26 3QJ.
Position Details:
* Type: Temporary, Seasonal Sales Assistant
* Hours: Between 8 - 32 hours per week
* Environment: Airport setting
* Shifts: Various, between 3:30am - 11pm, including weekends and bank holidays
Successful candidates will need to provide reference history for the last 5 years and undergo a DBS check in line with Airport Security Regulations. Any hours worked between 10pm and 6am will be paid at a premium rate. Please note that this position is not suitable for workers under 18, as working hours between 10:00pm and 6:00am are restricted for young workers.
Role overview:
Sales Assistants are essential in providing a seamless and knowledgeable customer experience. JD Group offers opportunities for career development, especially for motivated individuals interested in progression.
Responsibilities include:
* Delivering excellent customer service
* Maintaining clean and organized stock areas
* Achieving sales and KPI targets through product knowledge and promotions
* Driving sales and exceeding targets where possible
* Utilizing in-store devices to showcase the full product range
* Offering alternatives and add-on sales
* Replenishing stock and ensuring correct pricing
* Supporting team members and covering other duties as needed
* Representing JD Sports professionally
* Working safely and responsibly
Objectives and KPIs:
* Providing exceptional service to ensure customer satisfaction and retention
* Supporting the store in meeting financial goals through active sales efforts
* Ensuring timely stock replenishment for optimal product availability
Skills and Experience:
* A positive attitude in a fast-paced, customer-focused retail environment
* Enthusiasm for challenges as opportunities for growth
* Strong interpersonal and communication skills
* Flexibility to work various shifts, including weekends and holidays
We value our colleagues' efforts and offer benefits such as staff discounts on JD Group and other brands, as well as personal development opportunities.
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