Data Manager
The closing date is 26 June 2026.
Opportunity to join the surgical division working with the general surgery & urology directorate. This role requires excellent computer and interpersonal skills to effectively communicate with clinicians and administration staff to ensure accurate data recording.
Job Responsibilities
* Work closely with the Surgery rota coordinator to learn all aspects of the role to be able to provide adequate cover in times of leave & unavailability.
* Manage data reports, escalating to appropriate administration staff with clear instructions of updates to be made, examples include missing priority codes, missing clock starts/stops.
* Source, validate & document accurate RTT data in accordance with agreed practices and standards, ensuring the RTT data reported to the Department of Health is accurate.
* Monitor and ensure accuracy of data relating to inter-hospital transfers and respond to external queries relating to those data. Input the data into Trust systems in a timely and accurate manner.
* liaise with clinicians, nursing staff and administration staff as appropriate to achieve collection of accurate data.
* Educate medical, clinical and administrative staff within the division on the complex principles of clock start and stop validation and the use of RTT codes, compliant with the access policy.
* Identify any pathway trends or specific trends within specialties and highlight areas of concern.
* Collect additional data on an ad-hoc basis.
* Plan and organise own work schedule with the use of appropriate planning aids, demonstrating good time management and ensuring anticipated difficulties in meeting deadlines are promptly reported.
* Participate in RTT (referral to treatment) meetings and present the current position of the Surgery & Urology departments.
* Maintain the high standards of the department by contributing towards individual and team objectives.
* Manage competing demands whilst working across the two directorates.
* Training new members of staff, whilst maintaining full-service cover.
* Any other tasks requested of the directorate management team.
Person Specification
Qualifications
* GCSE English and Maths at Grade C or above
* Advanced IT skills including Word, Excel, Outlook and Internet
* AMSPAR medical terminology qualification.
Personal Qualities
* Able to work in demanding conditions where there is a high volume of activity
* Accurate and attention to detail
* Willingness to work with team members to help develop office and communication systems in conjunction with evolving working practices
* Able to prioritise workloads
* Willing to work flexible hours
Experience
* Previous experience working in a busy office
* Working knowledge of Oasis / PAS / Bluespier / CLIP
* Previous experience of dealing with members of the public
* Previous medical secretarial / typing/hospital experience.
* Working knowledge of the RTT access policy.
Knowledge and skills
* Knowledge and understanding of National Guidelines including 18 week RTT
* Self‑reliant, ability to work independently and as part of a team
* Working knowledge of Microsoft Office
* Good telephone skills
* Excellent verbal and written communication skills
* Good organisational skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Worcestershire Acute Hospitals NHS Trust
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