Job Description:
To run an effective and efficient warehouse through the management of the warehouse team to deliver excellent service to customers. To maintain the highest levels of stock integrity through efficient stock management, using defined TPS/VWG warehouse processes to ensure full audit traceability. To run an efficient customer delivery schedule that meets customer needs.
Key Responsibilities:
* Set and allocate performance targets for the Warehouse Operatives and Van Drivers
* Monitor and hit personal key performance targets
* Monitor and hit departmental key performance targets
* Ensure the team is kept fully up to date with any TPS/VWG warehouse process changes
* Managing the team
* Conduct regular 1:1 performance reviews to monitor the achievement of individual KPI's and provide developmental or corrective support where required
* Ensure the team is properly trained and developed
* Provide a high level of service to customers by ensuring your team follow the correct warehouse processes and procedures
* Help to manage inbound stock, outbound stock, stock integrity and deliveries
* Adhere to health and safety regulations at all times (particularly Manual Handling practices)
* Maintain a clean, tidy and efficient environment for the team to work in
Prerequisites:
* Ability in managing and motivating a team to achieve performance objectives
* Able to use computer systems and software packages effectively (e.g. Excel, SAP)
* Experience in providing great customer service
* Previous experience of working in a supervisory position within a warehouse that deals with high volume product lines would be advantageous
* Experience in a management role (required)
How we support our #Exceptional People:
* An Employee Car Scheme, following a qualifying period. This will provide you with an opportunity to love our brand products as much as we do and drive them at affordable prices.
* A Life Assurance policy, at no cost to yourself.
* 24/7 access to our Employee Assistance Programme. This is in conjunction with our #SpeakAware campaign, which focuses on employee wellbeing and positive mental health.
* Birthday leave
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