Research Assistant
Pay Range: £26,000
Contract: Perm position with a 6 month training programme included
Hours: full-time (40 hours, 9am-5pm Monday-Friday) hybrid working
Reporting to: TBC
Location: Shoreditch Office to start full time in the office and later hybrid working
Other benefits: Birthday Leave, Wellbeing Leave, Access to 24/7 Employee Assistance Program (EAP), Bi-annual company-wide social events, quarterly team socials, Charity Support - the opportunity to get involved with the charities we support and fundraising initiatives.
During the Graduate Research Programme, you will support and train with the research team within your allocated department, as directed by your Line Manager or Senior Management, in a timely and professional manner. This is a fantastic opportunity for the right person with a high level of drive and enthusiasm, who is willing to learn. You will have 6 months of training to then progress straight into a research associate role once completed.
Main duties and responsibilities
To research records, both in-house and externally as referred to you by Case Managers
To provide effective and efficient administrative service, including scanning, photocopying and filing, to Case Managers and the rest of the team
To assist Case Managers with written correspondence and report preparation
To help with ordering and distributing certificates
To process family tree requests
To assist Case Managers with creating distribution schedules
To undertake training and development as specified by the Line Manager
Ensure that your workstation is kept clean and tidy
Any other additional duties appropriate to the post as requestedSkills, Knowledge, Education & Experience
Essential
Educated to a degree level or equivalent experience in a relevant field
Good working knowledge of Microsoft Word and Excel
Excellent research skills
Attention to detail
Methodical approach
Excellent communication and interpersonal skills
Ability to work on own initiative and organise own workload
Problem solving skills and the ability to respond to sudden unexpected demands
Ability to cope under pressure
Reliable, Flexible and adaptable
Contribute to the effectiveness of the team
Autonomous working
Desirable
Experience working in an office environment
Confidence in handling phone calls from members of the public and ability to communicate with them in a courteous manner
Experience of handling and resolving customer queries and complaints
Interest in research
Research based degree such as History
. This role is ideal for someone who thrives in research and has an investigative mind. If this is you please apply now.
Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.
Tate is acting as an Employment Business in relation to this vacancy.
Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application