We're looking to hire a Security Service Engineer to our team here at Chubb across the London Region. Key to this role is experience in CCTV, Intruder and Access Control. We specialise in the design, development, supply, installation, and commissioning, through to full life support of complex integrated systems, which meet the most stringent demands. The company are the industry leaders and are proud of our impressive track record.
Chubb Fire & Security have been protecting people and assets worldwide for more than 200 years. Providing essential and innovative security systems, equipment and services, from digital CCTV surveillance and intruder alarms to fire detection and suppression systems. Our customers range from local independent businesses to many of the FTSE 100 companies, and our Chubb family is extensive too, with a dynamic team of over 13,000 employees globally – Together we do great things!
Benefits
* 25 days holiday, plus bank holidays
* Company Vehicle – option for private use
* Stable, long-term work with a leading national business
* Working on a localised patch – no more travelling long distances
* Sales referral incentive scheme
* Employee Referral Scheme (£1000)
* Company Pension Scheme (5% employer contribution)
* Life Assurance (4 × Basic Salary)
* Uniform, all PPE, tools and ongoing training provided
* Travel Time Scheme
* A Central Benefits Platform offering a wide variety discounts
* Health & Wellbeing Resources
* Bravo Awards: Recognising outstanding contributions from all employees and encouraging excellence
The Service Engineer is field based and part of a team. They are required to travel throughout defined geographical areas, reporting directly to a regional Supervisor and Regional Manager.
Candidates will be diverse and with training able to maintain and service multi-disciplined systems which may consist of one or multiple of the following: Sophisticated CCTV, Access Control, Perimeter Detection, Intruder Detection, Integrated Management Systems, Intercoms, PC's and other computer platforms. Some of which are unique and bespoke products.
Training
As we serve a distinct market with specific requirements, training will be provided through various means for the right candidate. This includes external and internal formal courses and mentoring. Though experience in any of the above disciplines is desirable and beneficial, the ability to demonstrate good fundamental technical knowledge via formal qualifications, technical assessment or evidenced experience is required.
Goals and Objectives
* To provide first line Remedial Reactive service and Routine Maintenance activities to all the company & third‑party products in use, throughout the local region.
* To assist in providing Commissioning and Installation support for Project Works if required.
Core Responsibilities
* To repair, maintain and service systems in accordance with the relevant company procedures, engineer instructions and specific system specifications.
* To ensure that the client is satisfied in all aspects of the installation, maintenance, and service visits prior to leaving site, and to always project a high level of Quality Customer Service.
* To be available for standby on a call‑out rota, as required within the team.
Candidate Requirements
* Good basic education and ideally a relevant qualification in the electrical/electronic industry.
* Alternatively able to demonstrate in‑depth knowledge through assessment.
* Field Service Experience.
* Good standard of IT skills (Computer Literate).
* Good level of Customer Service experience.
* IPAF, ECS, CSCS, Safety Passport holder, or similar would be beneficial.
* Full UK driving licence.
* Able to demonstrate good technical knowledge in at least two of the following disciplines: CCTV, Intruder, Access Control & Perimeter systems, Networking.
About Us, Our Culture & What We Can Offer You
Established over 200 years ago, Chubb Fire & Security are a global business driven by keeping people and the world safe. We provide essential systems, equipment and services, from digital CCTV surveillance and intruder alarms to fire detection and suppression systems. Offering a full range of innovative products and services to a broad range of customers, from local independent businesses to many of the FTSE 100 companies.
We believe we offer a unique working culture, where you are as important to us as our customers, and we want you to feel that everyday. We are proud to offer extensive training to all of our new Advisors, fully supporting, and enabling you to thrive in your new role and beyond, with ongoing career development opportunities throughout your career journey with us.
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