Your new role
As an Administrator, you’ll be a key support for our delivery teams, ensuring everything runs smoothly and furniture reaches customers' homes. You’ll handle administrative tasks, manage stock systems, take calls from drivers, and resolve any issues within the CDC.
What you'll be doing
* Input customer data and ensure compliance with data protection policies.
* Arrange deliveries and manage calls with drivers and customers.
* Escalate delivery issues to the depot manager.
* Assist with ad‑hoc tasks.
The role is for you if…
* You have prior experience in customer service or admin roles.
* You take pride in your work and prioritise safety for yourself and others.
* You enjoy variety and tackling challenges.
* You have a strong work ethic and enjoy working as part of a collaborative team.
* You’re a team player with great communication and problem‑solving skills.
* You’re tech‑savvy and can multitask effectively.
We are proud to be an equal opportunities employer, committed to building a workplace that reflects the communities we serve.
The Sofa Delivery Company Benefits
At The Sofa Delivery Company, we believe in rewarding hard work and making every day enjoyable. Here’s what we offer:
* Great Pay: A competitive salary plus a quarterly bonus for delivering amazing service.
* Work‑Life Balance: A fantastic 5 in 7 days Monday – Friday shift pattern, giving you more time to relax and recharge.
* Generous Discounts: 30% off DFS, Sofology, and Dwell products for you, plus 15% for friends and family.
* Wellbeing Support: Access to a range of perks, including retailer discounts, free on‑site physio sessions, and health services.
* Career Growth: Tools, training, and support to help you grow with us.
* Enhanced Leave: Maternity, paternity, adoption leave, and more.
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