Overview
Join Our Compassionate and Dynamic Team as a Housekeeper at Mary Ann Evans Hospice!
Interview Date - 24th October 2025
Job Summary
To ensure all areas of the Hospice buildings are maintained in a clean, safe, and efficient manner, contributing to a welcoming and hygienic environment for patients, families, staff, and visitors.
Why Join Us?
* Supportive and friendly team
* Employee benefits, including an Employee Assistance Programme (EAP)
* Free on-site parking
* Apply now to become part of our dedicated team.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
We reserve the right to close this job advertisement, if we have received a sufficient number of applications. Therefore, you are highly advised to apply as soon as possible if you are interested in this position.
Main duties of the job
Main Tasks & Responsibilities:
1. Clean all designated areas of the Hospice, including corridors, stairways, fixtures, and fittings, in accordance with an allocated rota.
2. Adapt cleaning routines flexibly to meet the changing needs of the service.
3. Use approved materials and chemicals provided by the Hospice, ensuring full compliance with COSHH, Health & Safety, and Infection Control regulations.
4. Participate in deep cleaning programmes, which may take place outside standard working hours.
5. Operate cleaning equipment safely and responsibly, ensuring it is cleaned and stored appropriately after use.
6. Report any defects, hazards, or concerns promptly to the Facilities Team Lead.
7. Foster positive working relationships across all Hospice departments.
8. Uphold the standards outlined in our Cleanliness Charter: Our Commitment to Cleanliness.
About us
Mary Ann Evans Hospice is an adult community hospice in northern Warwickshire. As an independent charity we provide palliative and end of life care and support to patients with life limiting illnesses and those that matter most to them.
Our services include Hospice at Home, Wellbeing Centre, Family Support and Bereavement, Lymphoedema care and Rapid Response (a shared service with South Warwickshire NHS Foundation Trust). We work closely with our community and hospital colleagues from the NHS, social services, local care homes and other voluntary providers. Our care is compassionate and inclusive for all who access our services.
Job responsibilities
The Hospice is committed to ensuring a healthy work-life balance for staff given the nature of the environment and care services provided. The Hospice, its staff and volunteers are all committed to ensuring Our Values stay at the centre of its ethos.
Trustworthy
Respectful
Inspirational
Sustainable
Job Summary
To ensure all areas of the Hospice buildings are maintained in a clean, safe, and efficient manner, contributing to a welcoming and hygienic environment for patients, families, staff, and visitors.
Key Working Relationships
Quality Governance Manager/Lead for Estates and Facilities
Facilities Team
Patients, families, and clients using onsite services.
Hospice staff across clinical, business and retail departments.
Main Tasks & Responsibilities
1. Clean all designated areas of the Hospice, including corridors, stairways, fixtures, and fittings, in accordance with an allocated rota.
2. Adapt cleaning routines flexibly to meet the changing needs of the service.
3. Use approved materials and chemicals provided by the Hospice, ensuring full compliance with COSHH, Health & Safety, and Infection Control regulations.
4. Participate in deep cleaning programmes, which may take place outside standard working hours.
5. Operate cleaning equipment safely and responsibly, ensuring it is cleaned and stored appropriately after use.
6. Report any defects, hazards, or concerns promptly to the Facilities Team Lead.
7. Foster positive working relationships across all Hospice departments.
8. Uphold the standards outlined in our Cleanliness Charter: Our Commitment to Cleanliness.
Education, Professional Development & Training
Complete all mandatory training as required by the organisation.
Attend relevant courses and study days to maintain and enhance professional competence.
Demonstrate ongoing personal and professional development.
Participate in meetings and training sessions as appropriate to the role.
Standard Requirements of all Mary Ann Staff
* Be flexible and responsive to the needs of your team and department.
* Maintain strict confidentiality and adhere to data protection policies.
* Follow all security procedures and comply with Health & Safety, Hospice Policies, and COSHH regulations.
* Observe the Hospice no-smoking policy while on duty and on the premises.
* Use Hospice resources responsibly and efficiently.
* Be willing to work outside normal hours occasionally to attend meetings, events, or activities.
* Understand and embody Mary Ann’s vision, mission, values, and strategic aims.
* Travel within Warwickshire as required, using personal or public transport (expenses reimbursed per policy).
* Build effective and collaborative relationships with staff and volunteers.
* Participate in annual and quarterly performance appraisals, including job description reviews and objective setting.
* Ensure timely completion of all statutory and mandatory training relevant to your role.
* Take part in audits and surveys related to your responsibilities.
* Adhere to professional standards of uniform and business dress when representing Mary Ann.
* Accept temporary redeployment within the organisation if required to support Hospice goals.
Person Specification
Other Requirements
* Willingness to attend and assist at functions and fundraising events.
* Able to work flexible or additional hours on occasions.
* To be a non-smoker whilst on duty
Personal Qualities
* Self-motivated, positive, and passionate
* Adaptability and flexibility
* Ability to communicate well and get on with staff, volunteers, service users and contractors.
* Ability to lift and carry items as deemed suitable for this post.
* Good attendance and punctuality
Experience
* General all-round practical housekeeping knowledge
* Knowledge of Healthcare Cleanliness Standards
* Knowledge of Infection Control principles
* Basic IT skills
* Awareness of current Health & Safety legislation and requirements
* Experience in a health or social care setting
* Awareness of the British Institute of Cleaning Science: Colour Coding System.
Qualifications
* Literacy and numeracy skills
* Vocational qualification or equivalent
* NVQ if appropriate
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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