Overview
This role is offered on a fixed term basis for 18 months. We are looking for two Development Leads to drive forward the Transforming Care Digitally (TCD) Programme technical projects. Each lead will be responsible for a designated project area—RiO EPR (the main mental health EPR) or SystmOne (the main community physical health EPR).
Transforming Care Digitally (TCD) is a strategic programme launched in 2024 by Gloucestershire Health and Care NHS Foundation Trust. Its goal is to enhance digital capabilities across the Trust to improve patient care, enhance clinical delivery through digital solutions, and improve digital maturity. The core objectives include:
* Patient-Centred Care – Ensuring digital systems support safe, high-quality, and accessible care.
* Clinical Process Improvement – Aligning system configuration with clinical workflows.
* Staff Efficiency & Productivity – Reducing duplication and improving usability.
* Intelligent service development – Enhancing data use for operational and strategic decision-making.
What You'll Do:
* Lead clinical system configuration across multiple services
* Align digital changes with clinical processes and patient needs
* Manage a team of Configuration Analysts and deputise for the Senior Lead
* Collaborate with other external providers, TCD Programme leads and external suppliers
* Ensure robust testing, governance, and clinical safety sign-off
Qualification, training & experience requirements are outlined in the Job Description/Person Specification.
Responsibilities
* Responsibility for the day-to-day configuration management of clinical systems
* Day-to-day management of a team of Analysts
* Plan system configuration projects in line with the organisation's Clinical Systems road map
* Ensure clinical systems changes align to national guidance and standard definitions
* Provide robust business-as-usual processes for requesting, managing, reporting, prioritising, escalation and closure of clinical systems configuration-related incidents
* Follow up on post-project activities to ensure BAU handover processes are defined, documented and operating effectively
Analysis
* Interpret and communicate complex information to TCD Senior management and project leads
* Analyse complex system problems and issues, allocating resources to meet priorities
Communication / Liaison
* Facilitate user group workshops/CPD sessions supporting Clinical Systems activity
* Lead/participate in local, regional and national meetings and events
* Articulate highly complex configuration aspects and communicate technical issues to managers, service leads and clinicians
* Excel in negotiation with external organisations and system suppliers to ensure delivery of safe, high-quality clinical systems
Other
* Work within NHS guidelines for information governance, information security, data quality and audit
* Promote timely and robust clinical system data collection to support efficient patient care and informed business processes
* Report to and escalate issues to the Clinical Systems Senior Lead for Transforming Care Digitally Programme
* UK visa sponsorship information: see UK Visas and Immigration guidance
Requirements
Experience & qualifications – Essential
* Educated to degree level, relevant configuration qualifications (or equivalent experience with clinical systems configuration)
* Good knowledge of more than one of Gloucestershire Health and Care NHS Foundation Trust's Clinical Systems
* Project Management qualifications
* Strong leadership skills
Desirable
* Experience with digital projects
Soft skills – Essential
* Good communication
* Problem-solving and analytical skills
* Stakeholder management experience
* Experience managing a team
Desirable
* Experience front-facing with Electronic Patient Records (EPR) within the NHS
Other Information
* Disclosure and Barring Service (DBS) check applies
* Certificate of Sponsorship information provided for skilled worker sponsorship
* Employer: Gloucestershire Health and Care NHS Foundation Trust
* Location: Edward Jenner Court, Pioneer Avenue Gloucester Business Park, Gloucester, GL3 4AW
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