Our pharmacy technician positions have undergone an exciting transformation, moving from a transaction-based environment to a much more patient-centric one. As a Walgreens Pharmacy Technician or Pharmacy Technician Apprentice, you'll be front and center – interacting with our customers and developing strong patient relationships. Pharmacy is the core of our business, and our pharmacy technicians enjoy all the tools and support – including the latest technology – to grow their careers and reach their goals.
Walgreens is proud to invest & champion an “earn while you learn” Pharmacy Technician Training Program recognized by ASHP & Department of Labor. This apprenticeship program gives you an entry point to a career in health care by guiding you in taking steps towards becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician and helping you maintain the high level of skill required in the pharmacy care industry. It arms you with a nationally recognized, portable credential that will help you advance your career.
Whether you are new to working in pharmacies or are an experienced Pharmacy Technician, apply now! Walgreens will train you to use your skills and talents to serve and care for our patients and customers. The courses, learning activities, and resources provided in our pharmacy technician training program are designed to give you foundational and advanced knowledge, skills, and on-the-job experiences you need to prepare to become a certified pharmacy technician.
Responsibilities
1. Assist the pharmacist, under direct supervision, in the practice of pharmacy, in accordance with state and federal regulations. Assist in other Pharmacy Department duties per company policies.
2. Use pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB certified, assist and coach other pharmacy technicians and cashiers in pharmacy system operation.
3. Model and deliver a distinctive and delightful customer experience.
Customer Experience
* Engage customers and patients by greeting them and offering assistance, resolving issues, and answering questions to ensure a positive experience.
* Share customer service best practices, including interpersonal habits and Walgreens service traits, with team members.
* Develop strong relationships with valuable customers.
Operations
* Assist in pharmacy practice under pharmacist supervision, ensuring compliance with policies and regulations.
* Perform duties such as entering patient and drug information, filling prescriptions, verifying medications, and assisting with workflow management.
* Report prescription errors immediately and adhere to error and quality policies.
* Handle sales transactions, assist customers in locating products, and process third-party claims efficiently.
* Support inventory management, including ordering, unpacking, and storing pharmaceuticals.
* Assist in administering clinical services, including sample collection and coordination with healthcare providers.
* Maintain good relationships with the medical community through outreach and detailing.
* Ensure the pharmacy environment is clean, stocked, and orderly.
* Comply with all policies, maintain respectful relationships, and complete assigned tasks.
Training & Personal Development
o Earn and maintain PTCB certification through the training program and/or state registration. Certification may be required for promotion.
o Attend training and acquire continuing education credits to stay updated with healthcare and pharmacy developments.
o Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
o Willing to work flexible hours, including evenings and weekends.
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