The Role...
At Soho House, we are looking for a Health Club Supervisor, you will oversee the daily operations across the Health Club, including Front of House, Fitness spaces, Racquet areas, and Wet Facilities. You'll ensure members and guests enjoy a safe, seamless, and high-quality experience across all areas of the club.
You will be a visible, hands-on leader, supporting your teams, maintaining high standards of service and presentation, and ensuring smooth day-to-day operations.
What's in it for you?
Weekly Pay
Team meal whilst on shift prepared by our chefs
Soho Friends Membership
50% Team discount on Food & Drink, 7 days a week
Staff Room Rates
Health Cash Plan (option to up to 2 additional dependents)
Dental Plan (option to add up to 2 additional dependents)
Birthday Day Off after 1 years' continuous service
Up to 50% Staff Discount on Cowshed & Soho Home
In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
Free Counselling Sessions
Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
Continuous training to develop yourself personally and professionally
Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career
Key duties...
Oversee daily operations across reception, gym floor, studios, racquet courts, pool, kids' pool house, changing rooms, steam, and sauna
Lead and support the FOH, Lifeguard, Fitness Floor, and Racquet teams to deliver excellent member experiences
Maintain high standards of health & safety, cleanliness, and presentation across all areas
Work with Health Club Management on programming, timetables, and member engagement activity
Support the delivery of social events and activities within the Health Club and racquet spaces
Build strong relationships with other departments to ensure a seamless member journey
Promote Soho House values and the Soho Ways through daily operations and team leadership
What we are looking for...
A successful Health Club Supervisor for Soho House will ideally have up to 2 years' experience in a busy high-profile venue and a natural flair for first class service. You'll be reliable, friendly and happy to be a key part of the team that strives for success.
Previous experience in hospitality, spa, fitness, or private members' club environment preferred
Strong customer service and communication skills
Fitness qualification is highly desirable
PPO qualifications is highly desirable.
Organised, proactive, and able to multitask in a busy environment
Knowledge of spa, fitness, or wellness services is desirable
Confident using booking systems or reservation software
Ability to handle feedback to achieve member satisfaction
Ability to multitask and work in a fast-paced environment
Ability to understand and follow written and verbal instructions
Physical Requirements:
Must be over the age of 18
Must be able to seize, grasp, turn and hold objects by hand
Able to work on your feet for at least 8 hours
Occasionally kneel, bend, crouch and climb as required
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