What you’ll do
* To attend pre-match managers briefings, partaking in training required by legislation and the company.
* To monitor staff working practices to ensure they are working efficiently and productively, adhering to company working practises, with reference to responsibilities and job description of staff
* To liaise with the kitchen team, ensuring all food products are serviced in line with timings specified.
* Working in adherence with Food Allergens information and service procedures.
* Ensuring that both bar and floor staff are attentive to guests needs, working in a timely manner to minimise any wait times.
* Welcoming guests, taking orders and serving beverages to guests
* Care about customer satisfaction and deliver the optimal client service experience
* Serving guests in a friendly, welcoming and efficient manner while maintaining a clean and safe work environment
* Deal with customer and staff complaints effectively and efficiently.
* Actively upselling products and maximising revenue capture.
What you’ll bring
* Excellent verbal communication skills
* Being friendly yet professional
* Good attention to detail and punctuality
* Experience within a hospitality, catering or bar setting
* Experience in managing a team
* Experience in cash handling and stock control
* Applicants must be 18 and over
Why Sodexo?
* Must be able to handle Alcoholic beverages
* £17 per hour
* Casual hours working Matchday and Non Matchdays events
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