We have an opportunity for a Grade 3 team member in the Operational Support team at Monitoring Laboratories’ (ML) Starcross Site, to deliver a centralised distribution of samples for Defra’s air pollution monitoring network. ML Starcross acts as the central dispatch hub for the transfer of bottles and equipment between external analysis laboratories and Monitoring Field Teams (MFT). You will be required to support the team in delivering this work. The post will be a permanent contract, 37 hours per week, Mondays to Fridays. We really do value a diverse workforce. We want to be an organisation that represents modern Britain and all the communities we serve. We want everybody to feel included, fairly treated and duly recognised for the contribution they make. The post draws upon a diverse range of skills and you will be expected to deliver a wide-ranging workload to specific timescales. You can expect to be involved in the following: • Working closely with Customer Services teams, Bottle Dispatch, Sample Registration, laboratory teams, Facilities and Support colleagues to achieve shared outcomes. • Actively promote health, safety and wellbeing. Ensuring provision of safe working practices in line with Environment Agency guidance • Work with senior team members to deliver team priorities and environmental objectives. Deliver to clearly specified objectives, standards, and service levels. • To use standard IT packages efficiently to deliver work and able to learn specialised systems as required. • Promote inclusion by respecting differences in our workforce and work to build a supportive & engaging workplace. • To work with other supervisors to provide support and supervision to the Ops Support team members. • Apply knowledge in troubleshooting issues. • Understanding colleagues and partners requirements. Interprets and communicates the work of the Environment Agency.