Location: Remote / United Kingdom
job type: Permanent / Full-time
Sector and subsector: IT | Cybersecurity
Salary: Negotiable Salary
Role Overview: As VP of Product Management at CyberSentriq, you will play a pivotal strategic leadership role in shaping our unified product vision following the merger of two established cybersecurity SaaS businesses. You will define and execute a scalable product strategy across a portfolio spanning backup and recovery, email security, DNS filtering, security awareness training, and cyber insights.
This high impact role requires a blend of commercial acumen, technical fluency, cybersecurity domain expertise, and the ability to embed AI and automation into our portfolio to differentiate at scale. You will lead a growing global product team and be accountable for delivering market leading customer experiences that drive revenue growth, retention, and partner advocacy.
This is a global leadership role, open to candidates based in the UK, Ireland, or South Africa, with close collaboration across our international teams.
Key Responsibilities:
* Define and articulate the strategic vision and multiyear roadmap for our cybersecurity product suite, aligned to company growth objectives.
* Conduct continuous market, competitive, and threat landscape analysis within the B2B SaaS and MSP ecosystem.
* Identify opportunities to embed AI driven capabilities, such as automated threat detection, predictive analytics, anomaly detection, and AI assisted administration.
* Shape clear portfolio investment priorities using customer, partner, telemetry, and financial insights.
* Ensure roadmaps are outcome driven and directly linked to customer and MSP value.
2. Team Leadership &OrganisationalDesign
* Build and scale a high performing Product Management function aligned to portfolio complexity and growth targets.
* Recruit, mentor, and develop Product Managers and Product Owners across multiple regions.
* Establish a Product Competency Framework and structured learning pathways (including AI literacy and data driven product practice).
* Drive a strong performance culture with OKRs, KPIs, and structured feedback cycles.
* Create succession pipelines for future product leaders.
3. Cross Functional Leadership
* Partner with Engineering to ensure architectural scalability, security, performance, and frictionless delivery.
* Collaborate with Product Design to champion user centricity, accessibility, and friction free user experience.
* Align with Revenue, Sales, and Marketing to shape Go-to-Market strategy, persona driven messaging, and partner engagement.
* Ensure feedback loops from Customer Support and top MSP partners directly inform product decisions.
* Lead quarterly Executive Portfolio Reviews to ensure alignment with Finance, Operations, and ELT.
4. Product Lifecycle Ownership
* Establish governance frameworks including stage gates, roadmap validation, business casing, and lifecycle KPIs.
* Guide ideation processes, ensuring ideas are validated through user research, telemetry, and partner insight.
* Oversee product development to ensure on time, high quality release execution across multiple teams.
* Lead product launch planning and readiness across Marketing, Support, and Sales.
* Manage end of life and sunset strategies to simplify the portfolio and reduce technical debt.
* Drive adoption of automation and AI enhanced workflows throughout the lifecycle to improve efficiency and customer outcomes.
* Own portfolio financial planning, modelling revenue forecasts, ARR impacts, cost structures, and investment priorities.
* Lead quarterly Financial Portfolio Reviews with Finance and ELT.
* Build evidence-based business cases for new capabilities and featureprioritisation.
* Shape pricing, packaging, and licensing models that accelerate ARR growth, improve NRR, and enhance customer and partner value.
* Optimiseinvestments based on ROI and customer lifetime value.
6. Customer & Partner Centricity
* Champion customer first thinking at all stages of the lifecycle.
* Build direct engagement with strategic customers and MSP partners to refine roadmap direction.
* Ensure structured user research, persona development, and customer discovery practices are embedded.
* Guarantee that products deliver an exceptional user experience with measurable impact on customer outcomes.
* Ensure voice of customer, user telemetry, and AI driven insights are central to roadmap decisions.
Essential Skills, Experience & Qualifications:
* Proven product leadership experience in one or more of the following markets:
* Backup & Recovery
* Endpoint or Application Cyber Security
* Threat Monitoring, Insights & Analysis
* Deep knowledge of SaaS metrics including ARR, churn, NRR, CAC efficiency, expansion economics.
* Strong technical fluency, with the ability to engage on architecture, data pipelines, security frameworks, scalability, and resilience.
* Expertise embedding AI and automation into cybersecurity or SaaS product environments.
* Demonstrated success launching and scaling products across multiple portfolios in high growth B2B SaaS.
* Leadership experience managing global product teams.
* Strong capability in pricing, packaging, licensing, and commercial model design.
* Excellent communication and stakeholder alignment skills.
* Strong competitive analysis and market intelligence capabilities.
* Trusted thought leader comfortable presenting to customers, partners, analysts, and industry events.
How Success Will Be Measured:
* ARR Growth & NRR: Direct contribution of the portfolio to revenue targets and improved retention.
* Roadmap Delivery: Percentage of roadmap delivered on time, meeting defined outcome metrics.
* Product Adoption: Growth of active usage, feature adoption, and breadth of activation within customer environments.
* Customer Sentiment: Improvements in NPS, CSAT, partner advocacy, and reduction in support escalations.
* AI & Automation Impact: Demonstrable customer value and efficiency gains delivered through AI enabled capabilities.
* Team Capability: Improvement of product management maturity, competency, and bench strength.
* Portfolio Simplification & Efficiency: Reduction of technical debt, improved margin contribution, optimised cost to serve.
* Commercial Performance: Pricing effectiveness, win rate impact, and contribution to GTM success.
Find out more about our Private Equity Investors and why working for a PE company is game changing.
As CyberSentriq embarks on its journey as a new company, we are excited to announce our MSP-first approach, AI-driven capabilities, and the integration of TitanHQ and Redstor. Our strategic goals are aligned with our vision to become a high-growth, innovative cybersecurity platform targeting $100M ARR by 2028.
CyberSentriq is committed to providing cutting-edge cybersecurity solutions that empower Managed Service Providers (MSPs) to deliver exceptional services to their clients. With our AI-driven capabilities, we aim to enhance threat detection, response, and prevention, ensuring the highest level of security for businesses of all sizes.
The integration of TitanHQ and Redstor into our platform further strengthens our offerings, providing comprehensive protection against cyber threats and data loss. This collaboration enables us to deliver a unified solution that addresses the evolving needs of the cybersecurity landscape.
Join us in our mission to revolutionise the cybersecurity industry and achieve our ambitious growth targets.
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