Join to apply for the Guitar Technician role at TieTalent.
Guitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound. We believe in creating inclusive environments that put our customers first while fulfilling our mission.
As our Repair Tech (Guitar), you will provide maintenance and repair services on customer-owned instruments and assist in the maintenance of store inventory, continually building the business through excellent customer experience and quality work.
Key qualities for our Repair Technicians include:
* Customer Focus: Understands customer service principles, providing an excellent customer experience. Approachable, genuine, knowledgeable, encouraging, passionate, and committed to helping customers. Capable of handling customer service issues.
* Knowledge Development: Ability to develop skills in product knowledge, store operations, sales, and leadership.
* Training: Effectively train learners and communicate information and techniques clearly.
As our Repair Technician, your responsibilities include:
* Interacting with customers to ensure a positive experience
* Service of customer-owned instruments with high craftsmanship
* Maintaining store-owned gear as requested
Why Guitar Center? We offer comprehensive benefits including Medical, Dental, Vision, 401K with company match, mental health support, paid sick/holiday/vacation leave, employee discounts, and tuition reimbursement.
Required skills include a skilled understanding of guitar repairs and foundational product knowledge of Guitar Center products.
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Design, Art/Creative, and Information Technology
Industries
* Technology, Information and Internet
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