About The Role
From rotas and timesheets to being the first point of contact for new residents, the Front of House Manager at Lydgate Lodge is a varied and busy role. We seek a dynamic, enthusiastic individual with a keen eye for detail who thrives in a fast-paced environment.
This position requires a dedicated administrator with strong relationship-building skills, looking for a challenging yet rewarding career. No care experience is necessary as we provide comprehensive training to help you succeed and showcase what makes our homes great places to live. There is potential for role growth within our expanding business, and we support your development.
Ideal Candidate:
* Ownership Mindset: Proactive, takes initiative, and committed to excellence, with pride in high-quality work.
* Customer-Focused: Passionate about helping others, excels in customer care, and communicates empathetically with residents and relatives.
* Administrative Skills: Highly organized, detail-oriented, and efficient in managing multiple tasks to ensure smooth operations.
* Relationship Builder: Enjoys building relationships, possesses strong interpersonal and communication skills, and is a team player.
* Sales Savvy: Understands sales principles and contributes to business development with enthusiasm.
About HC-One
At HC-One, kindness is more than a word. It means caring about what matters most to our residents to support them in leading their best lives.
We uphold five core values, known as Kindness the HC-One Way: curiosity, compassion, creativity, courage, and dependability. We foster an inclusive workplace where everyone feels valued and can be themselves, learning from each other's diversity.
Our dedicated colleagues strive to deliver outstanding care and support their professional growth through clear career pathways, CPD, and postgraduate opportunities. We invest in our staff, offering pathways to regional and national roles.
Safeguarding is everyone's responsibility. You must recognize signs of abuse or neglect and know how to respond, attending appropriate training and reporting concerns as needed.
We provide full training and a range of benefits, including:
* Higher than average pay rates
* Paid Enhanced DBS/PVG
* Free uniform
* Company pension scheme
* 28 days annual leave including bank holidays
* Life assurance
* Learning and development opportunities with qualification support
* GP online service for you and your children under 16
* Learning from experienced colleagues
* Colleague discounts at over 1600 retailers
* Confidential Employee Assistance Programme
* Luxury, purpose-built working environment
* Free onsite parking and close transport links
* Refer a friend scheme
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