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Hotel general manager

London
Manpower Cyprus
Hotel general manager
Posted: 11 August
Offer description

An excellent opportunity has arisen within the Hospitality industry in London. Manpower Cyprus is working with a forward-thinking Group of Companies, owner of a central Boutique London hotel (30 Rooms) and is currently looking to recruit a Hotel General Manager.


This is an exceptional opportunity for a forward-thinking hospitality manager with strong business acumen and a passion for delivering outstanding guest experiences.


Key Responsibilities

Strategic Leadership:

* Oversee all hotel operations, ensuring seamless coordination across all departments.
* Develop and implement departmental strategies aligned with overall business objectives.
* Lead and support departmental managers in achieving operational goals.

Financial Management:

* Prepare, present, and manage the hotel’s annual budget and P&L.
* Interpret P&L statements, balance sheets, and cash flow reports to inform decision-making.
* Assess and validate financial data to ensure accuracy and alignment with budgetary goals and operational targets.
* Identify and capitalize on business opportunities to maximize profitability and market share.
* Report directly to the Board of Directors on financial and operational performance.

Operational Excellence:

* Ensure full compliance with all operating controls, standard operating procedures, health and safety policies, and service standards.
* Drive continuous improvement in business processes and product offerings.

Team Development:

* Foster a collaborative, supportive, and high-performance work environment.
* Champion professional development and teamwork across all levels.

Guest Experience:

* Uphold the highest standards of customer service and guest satisfaction.
* Serve as the hotel’s ambassador, maintaining and strengthening the hotel’s values and guest-centric approach.

Project Oversight:

* Oversee hotel renovation projects and ensure successful implementation.

Candidate Profile

* Bachelor’s degree in Hotel Management or a related discipline.
* Proven experience as a Hotel General Manager or in a senior hotel leadership role (preferably 3 star or higher)
* Demonstrated expertise in managing multiple hotel departments (Operations, Accounting, Management).
* Strong financial acumen and experience managing budgets, with the ability to interpret P&L statements, balance sheets, and cash flow reports.
* Ability to assess and validate financial data to ensure accuracy and alignment with budgetary goals and operational targets.
* Excellent written and verbal communication skills.
* Advanced proficiency in MS Office (Excel, Word, Outlook).
* Exceptional leadership, organizational, and team management abilities.
* Outstanding customer relationship management skills.
* Self-motivated, results-oriented, and adaptable.
* Experience overseeing renovation projects is highly desirable.

Remuneration & Benefits

An attractive and competitive remuneration package will be offered, commensurate with industry experience, qualifications, and expertise.

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