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As an Account Manager, you are the face of Hilti and the foundation of our direct sales model. This role involves having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.
What's the role?
As an Account Manager, you will be the face of Hilti, engaging in meaningful interactions with customers and supporting them to enhance their productivity, safety, and sustainability through a consultative approach.
Who is Hilti?
Hilti is a company dedicated to innovation that improves productivity, safety, and sustainability in the global construction industry and beyond. We build strong customer relationships to create products and solutions that make construction better. Our passionate and inclusive global team of 34,000 employees across more than 120 countries explores new possibilities, leverages their potential, owns their development, and builds lasting careers. Hilti Great Britain has been recognized as a top employer for nearly two decades and is ranked among the top 20 UK’s Best Workplaces by the Great Place to Work Institute.
What does the role involve?
1. Visiting sites and customers in the field, asking open questions to understand their needs, and offering tailored solutions.
2. Demonstrating our innovative products and state-of-the-art software to customers on-site.
3. Developing 'focus' customers by building relationships and uncovering new business leads.
4. Managing your sales area operationally, organizationally, and strategically, utilizing the Salesforce CRM system.
What do we offer?
We offer a passionate, inclusive global team and a caring, performance-driven culture where you can grow. Our benefits include:
* Extensive onboarding, training, and company events in Manchester.
* Incentives such as trips to New York City, Milan, and Miami for top performers.
* Minimum 10% salary increase after two years of high performance via our Star Development Programme.
* 33.5 days’ holiday (including Bank Holidays), with options to buy additional days.
* Private healthcare, life insurance, wellbeing support, and a 6% pension contribution.
* Company vehicle, fuel/charging card, laptop, and mobile phone.
* £2,000 reward for referring a successful candidate.
What do you need?
Key qualities include:
* Customer-facing or sales experience in any industry.
* Solution-oriented mindset to identify customer needs and provide suitable solutions.
* Alignment with our values: commitment, teamwork, courage, and integrity.
* Resilience and adaptability to engage with all customer levels.
* Drive, motivation, curiosity, and excellent organizational skills.
* Essential: Full manual UK driving license; points on license should be disclosed.
Who should apply?
We welcome applicants from diverse backgrounds, including those without prior sales or construction experience. Success depends on teamwork and ability, not background. Please apply for the role that best fits your skills, and refrain from applying for multiple roles.
To apply, click the 'Apply Now' button, upload your CV, and answer brief questions. The process takes about 90 seconds. Successful candidates will complete an online assessment and a short pre-recorded video interview. Be sure to check your junk mail for these communications.
For support, contact [emailprotected]. The process includes an initial interview, a day-in-the-life 'field ride', and a final interview with a Sales Director. Travel expenses will be covered.
If no suitable role is available now, we will keep your details for future opportunities and stay in touch.
Hilti is an equal opportunity employer, valuing contributions regardless of sex, gender, race, ethnicity, sexual orientation, disability, age, religion, or family status.
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