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Guest experience receptionist: upsell & loyalty

Hawkwell
Mercure Hotels
Receptionist
€22,000 a year
Posted: 12h ago
Offer description

Mercure Hotels is looking for a Reception Agent to create memorable experiences for guests at Hawkwell House. Responsibilities include greeting and checking in guests, promoting hotel facilities, and providing exceptional service throughout their stay.

The ideal candidate is proactive and service-oriented, with fluency in English. Experience with Opera systems and additional languages are advantageous. Perks include employee discounts, free meals, and health insurance.

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