Project Manager Role: Project Manager Location: Home based / London / Client location Salary: up to £40k - £60k benefits based on experience About Charles Square Charles Square (CSq) are a Technology Services Partner servicing the financial sector and regulated businesses globally up to 400 users. CSq offer Enterprise Support, Security, Strategy and Supply solutions that set a high bar on reliability, security, and customer experience. CSq are ISO27001 certified and a Microsoft Cloud and Solutions Partner. Our goal is to help companies transform and innovate using technology. Working for CSq will give you first-hand access to world class technologies, exciting new applications, bespoke software products, fantastic clients, and a talented team. Role Outline As a Project Manager at Charles Square, you will take full ownership and end-to-end responsibility for the successful delivery of all assigned IT projects. Acting with complete autonomy, you will lead every aspect of the project lifecycle—planning, execution, delivery, and closure—while being the single point of accountability for both technical and financial performance. You will be the primary interface with clients, managing updates, communications, and changes directly, including those of a technical or commercial nature. This role requires a proactive leader with a proven track record of independently managing complex projects and engaging confidently with C-level executives, technical directors, and stakeholders across organisations of all sizes. You must be able to drive decisions, influence outcomes, and maintain control over scope, timelines, and budgets while ensuring client satisfaction and adherence to quality standards. What you will need to succeed Project Ownership & Delivery • Independently plan, lead, and execute multiple concurrent IT projects. • Define and manage scope, deliverables, schedules, and resources with full autonomy. Client & Stakeholder Management • Act as the sole point of contact for clients throughout the entire project lifecycle. • Maintain strong, trusted relationships with executive-level stakeholders, including C-suite and technical directors. • Communicate clearly, manage expectations, and address changes with confidence and authority. Change, Risk & Issue Management • Lead all change management efforts—technical, strategic, and financial. • Identify and resolve risks and issues proactively, ensuring minimal disruption. Resource & Vendor Coordination • Direct internal teams and external vendors with authority to ensure seamless execution. • Allocate resources effectively, managing dependencies and performance. Financial Management • Own and manage project budgets, forecasting, and financial reporting. • Ensure cost efficiency and value delivery in line with client and company objectives. Quality Assurance & Compliance • Guarantee that all project deliverables meet or exceed client and industry standards. • Oversee testing, validation, and formal handovers. Project Reporting & Documentation • Maintain comprehensive documentation, including plans, reports, meeting records, and change logs. • Provide clear, accurate updates to internal and external stakeholders. Required Skills PRINCE 2 Practitioner or an equivalent project management accreditation 4 years in IT project management, preferably within a Managed Service Provider (MSP) environment. Strong knowledge of the Microsoft ecosystem, including Azure and Microsoft 365. Hands-on experience with project tools such as Microsoft Project, Jira, or Asana. Excellent interpersonal and communication skills, with the ability to influence and engage stakeholders. Highly organised, with the ability to manage multiple concurrent projects. Proven experience with office relocation projects, and infrastructure setup (power/data cabling, connectivity, audio/visual systems). Nice to Have Familiarity with ITIL frameworks or service delivery models. Background in delivering cybersecurity, cloud migrations, or enterprise-scale Microsoft deployments. Company Benefits 31 days annual leave Cinema Annual membership Gym Membership Social Events Training Cycle 2 work scheme Application Please submit a CV and cover letter to careers@charlessq.co.uk. CV should be a maximum of three pages.