Go back Wirral Community Health and Care NHS Foundation Trust
Administrative Officer (Wheelchair Services)
The closing date is 25 August 2025
We are looking for an enthusiastic, motivated and caring individual to support the administration of Wirral and West Cheshire Wheelchair Service.
You will be joining a small friendly team of wheelchair therapists, engineers and support staff who are passionate about working in this specialist service and privileged to be able to provide people with long term disability a gateway to independence and a quality of life they wouldn't have without a wheelchair or associated equipment.
Main duties of the job
You will be required to undertake a wide range of admin and clerical duties to facilitate the delivery of high quality, safe and effective care, and support our service users from an admin perspective.
Experience working in a busy office environment, working with the general public, good IT skills and ability to prioritise own workload are essential for the role.
Excellent communication and personal skills are required for liaising effectively and sensitively with patients, carers, clinical staff and outside agencies.
Ideally you will have previous healthcare admin experience, using computer based clinical systems, and be disability aware.
About us
Wirral Community Health and Care NHS Foundation Trust has been rated as Good by CQC (Dec 2023) with some outstanding areas.
As an aspiring outstanding Trust we have numerous policies and procedures in place which provide standard organisational ways of working, in line with organisational objectives, relevant legislation and requirements. Policies allow for continuity and consistency within the Trust. Employees must abide by and adhere to all Wirral Community NHS Trust's policies, at all times.
Job responsibilities
Please see the attached Job Description and Person Specification for more details about this exciting role.
Person Specification
Qualifications & Training
* NVQ Level 2, GCSE Level or equivalent experience
* Demonstrable working knowledge of Microsoft packages including Word, Excel and Outlook
Experience & Knowledge
* Previous experience of dealing with the public and taking telephone enquiries
* Experience of accurate data inputting
* Experience of maintaining patient waiting lists
* Previous experience of working in the NHS and using NHS/ Trust/ wheelchair service systems
Skills & Attributes
* Good oral & written communication skills with people from a wide variety of backgrounds
* Ability to produce work of a good standard with attention to detail
* Ability to communicate sensitively with all staff groups, patients and their families
* Ability to work under pressure to meet tight deadlines
* Good organisational skills
Personal Qualities
* Patient and empathetic
* Flexible
* Ability to travel to clinic/ meetings/ sessions across the Trust
* Team player
* Proactive
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Wirral Community Health and Care NHS Foundation Trust
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