Job Description: Place of work: East Grinstead Type of Job: Full-time, Permanent Schedule : Monday to Friday from 09:00 am to 05:30 pm About CNM: The College of Naturopathic Medicine (CNM) is a respected training provider in natural health. We take pride in providing our students with a caring and professional learning experience. We’re looking for a reliable, friendly, and well-organised person to join our Student Support Department. If you enjoy structured work, clear procedures, and being part of a supportive team that helps students succeed, this could be the right environment for you. About the role: As a Student Support Administrator, you’ll play an important part in making sure every student’s journey with CNM runs smoothly. You’ll handle a variety of administrative and service tasks, ensuring accuracy, clarity, and excellent communication throughout. Your daily work will include: Enrolling new students and managing course registrations Responding to student enquiries by email and phone with professionalism and care Assisting with course access, scheduling, and study changes Processing deferrals, cancellations, and rescheduling requests Maintaining accurate student records and documentation Booking assessments and registering BSc students with the University Supporting reception when needed and helping the department stay organised You’ll be part of a steady, close-knit team where attention to detail and dependable follow-through are valued every day. About You You take pride in being organised, thorough, and helpful. You enjoy completing tasks accurately and seeing things run smoothly. We’re looking for someone who: Has excellent written and spoken English Communicates clearly and warmly Manages time and workload efficiently Is confident using Microsoft Office (especially Outlook and Excel) Types quickly and accurately Brings a positive, professional attitude and genuine interest in health and wellbeing Experience in administration or customer service will be helpful, but the most important qualities are reliability, teamwork, and a caring approach. What We Offer A stable, friendly, and supportive working environment Clear systems and training so you can feel confident in your role Opportunities to grow within a respected education provider If you enjoy helping others and like working in a well-organised, purposeful environment, we’d love to hear from you. Please submit your CV and a short cover letter telling us why this role suits your skills and what you enjoy about supporting others. Job Type: Full-time