Job Title: Security Manager Location: Tunbridge Wells (TN1) Salary: £16.50 per hour Job Type: Permanent, Full-Time Working Hours: Flexibility required mixture of day and night coverage; Saturdays required initially Job Description My client is seeking a confident and experienced Retail Security Manager to take full ownership of security operations at a busy retail site. You'll be responsible for ensuring the safety of staff and customers, managing a team of officers, and maintaining high security standards across the premises. This is a hands-on management role ideal for someone who thrives in a fast-paced retail environment and is ready to lead by example. Key Responsibilities * Oversee day-to-day security operations for the site * Lead, motivate and manage a team of security officers * Ensure a safe and secure environment for staff and customers * Conduct risk assessments and on-site audits * Act as the key point of contact for all security incidents and investigations * Collaborate with store management and emergency services * Ensure visibility across both day and night shifts by managing your hours flexibly * Work every Saturday initially to support peak hours * Monitor CCTV systems and write clear incident reports * Provide ongoing coaching and development to your team Requirements * Previous experience in a security management or senior supervisory role (retail preferred) * SIA Door Supervisor Licence (CCTV Licence desirable) * Strong leadership, communication, and problem-solving skills * Flexible with working hours including evenings and weekends * Confident handling incidents and maintaining professional conduct * Competent with report writing and basic IT systems What they can Offer * Career development and progression opportunities * Supportive and professional team environment * Training and upskilling opportunities * Pension, uniform provided City Group is committed to equal opportunities. We welcome applications from candidates irrespective of ethnic origin, gender, marital status, religious belief, sexual orientation, disability, or age