Are you an organised, proactive individual looking to play a key role in a dynamic service environment? We are seeking an Operations & Service Coordinator to join a small supportive team and support a wide range of business-critical activities in Banbury. The role is full time and permanent based onsite with a salary of between £28,000 and £38,000 DOE. You'll be working for a highly successful family owned business who work within the air conditioning and electrical sector.
Key Responsibilities for the Operations & Service Coordinator:
1. Maintain and manage our Joblogic system, including:
* Logging quotes and jobs
* Converting quotes to jobs and allocating them
* Updating job statuses and references as work progresses
* Monitoring upcoming service due dates
2. Maintain and update the WIP (Work in Progress) sheet, including job lists, holidays, and more
3. Generate, compile, and send service reports from Joblogic customer management software
4. Handle invoicing, particularly for smaller call-outs and services
5. Monitor and update vehicle information on Fleet Smart
6. Oversee inbox and phone communications (including junk folder), responding to direct customer requests where possible
7. Track employee training requirements and update the training matrix
8. Supp...