Job Description
About Jumeirah
Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences.
From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.
About Jumeirah Carlton Tower
Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury.
The hotel offers stunning views across the city, access to the private Cadogan Gardens, a variety of dining experiences, and a rooftop healthclub and spa with London's largest naturally lit swimming pool.
About The Job
An opportunity has arisen for a Door Attendant to join us at Jumeirah Carlton Tower. The main duties and responsibilities of this role are:
* To load cars for departing guests, ensuring a polite manner and courteous farewell, remembering to confirm the number of pieces with the departing guest
* To unload luggage from the cars for arriving guests, following health and safety manual handling guidelines.
* To direct guests to reception announcing them by name
* To ensure that the hotel's driveway and main entrance and car-park are clean and free of traffic at all times, ensuring that all defects are reported to the concierge or placed directly into Hot Sos.
* To liaise with the valet parking attendant on arriving and departing guest vehicles, ensuring that all vehicles are checked thoroughly prior to acceptance/handover.
* To assist with moving of guest vehicles to the entrance of the car-park if required.
About You
* Must have UK driving license and experience with driving luxury vehicles.
* Minimum of 1 year of experience in a similar role within the hospitality industry, preferably in a luxury hotel environment.
* Strong customer service skills with the ability to provide personalized service to discerning guests, ensuring their needs are met with efficiency and professionalism.
* Familiarity with luggage handling procedures, including proper lifting techniques and care for guests' belongings, to maintain the hotel's high standards of service.
* Ability to work independently and handle multiple tasks simultaneously in a fast-paced environment, while maintaining attention to detail and upholding the hotel's brand reputation.
About The Benefits
At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.
Benefits Include
* Supportive and inclusive work environment
* Access to Learning & Development programmes and clear career pathways
* Opportunities for internal mobility within our global network
* Colleague discounts on food, beverage, and hotel stays worldwide
* Health care and insurance benefits
* Competitive salary + excellent service charge
* Extra holiday for significant Birthdays etc.)
* Jumeirah perks website access – discount
* Dry cleaning of uniform or Business attire
* Meals on duty