Overview
We are seeking a highly skilled and motivated Infrastructure Engineer to join our team in the UK. The successful candidate will play a crucial role in providing infrastructure support for CIO Services and will work mainly within our Communications and Collaboration area. This position is internal, not customer facing and involves supporting both project-based and operational efforts.
Responsibilities
* Design, implement and support enterprise-grade platforms that enable real-time interaction, email, messaging and user productivity, with a focus on scalability and resilience.
* Collaborate with team members over various areas of Infrastructure, providing technical guidance and mentoring junior team members.
* Lead project-based initiatives by assisting in the design, implementation, and managing solutions that meet project requirements.
* Ensure systems are compliant with internal and external regulatory requirements, proactively identifying and addressing gaps.
* Manage identity and access control ensuring appropriate user permissions and security best practices.
* Monitor and optimise the performance of collaboration tools to ensure high availability and proactively addressing potential issues.
* Resolve incidents and requests within SLA; provide support for Major Incidents.
* Develop automation to streamline processes, drive efficiencies and enable shift-left strategies.
* Create, update and maintain high quality technical documentation and knowledge base articles for wider team use.
* Provide weekly activity reporting and operational metrics to management and stakeholders.
* Excellent problem-solving skills and the ability to troubleshoot complex infrastructure problems.
* Understanding of Proofpoint and other security technologies.
* Ability to manage multiple projects and priorities in a fast-paced environment.
* Customer focused service delivery with a commitment to continuous improvement and stakeholder satisfaction.
* Strong communication and interpersonal skills, with the ability to work effectively with diverse teams and stakeholders.
About Leidos UK & Europe
Leidos UK & Europe — we work to make the world safer, healthier, and more efficient through technology, engineering and science. Leidos is a growing company delivering innovative technology and solutions focused on safeguarding critical capabilities and transformation in frontline services. Our work in the United Kingdom includes addressing some of the most complex problems in defence, healthcare, government, safety and security, and transportation.
What Makes Us Different
* Purpose: you can use your passion and abilities at Leidos to keep the people you care about safe. We are at the forefront of machine learning, AI, cyber security and solutions. Using your skills in the technology frontline by helping to build a safer world. You can inspire change.
* Collaboration: having flexibility to do your job is one of our core benefits, enabling you to become part of our extraordinary team. We have been empowering our people to work flexibly for years. Whether you work from home, the office or on customer sites, we will give you the digital tools and the flexibility to work smarter and align your needs and ours.
* People: Leidos empowers people from every background to be themselves and gives you the tools to learn new skills by enabling growth whilst developing. We believe that extraordinary people need opportunities to grow, to be inspired and to inspire others. At Leidos, we invest in technical academies, career rotations and career development plans that enhance your future.
Come break things (in a good way). Then build them smarter. We\'re the tech company everyone calls when things get weird. We don\'t wear capes (they\'re a safety hazard), but we do solve high-stakes problems with code, caffeine, and a healthy disregard for "how it\'s always been done."
What we do for you
At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work-life balance. We provide an employment package that attracts, develops and retains only the best in talent. Our reward scheme includes:
* Contributory Pension Scheme
* Private Medical Insurance
* 33 days Annual Leave (including public and privilege holidays)
* Access to Flexible benefits (including life assurance, health schemes, gym memberships, annual buy and sell holidays and a cycle to work scheme)
* Flexi-Time Working
Commitment to Diversity:
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