Guest Services Manager - Duty management role - Prestigious Hotel
Guest Services Manager required for a prestigious property located in the Egham, Surrey area. Transport will be ideal if living in the local area, due to shift work and location.
As Guest Services Manager candidates require a background within a premier 4 or 5 star standard hotel or similar as this role will be undertaking duty management. The role will require that you are visible to guests ensuring that an excellent service is provided. You will be working within front of house areas including food & beverage and reception, liaising with the supervisors / team managers and teams.As Guest Services Manager:
The Role includes:
A smart, friendly, well organised, guest service focused individual is sought to complete the Guest Services team. You must have a five star smile! and a warm welcoming and approachable personality. You are key to the guest service experience. You will complete Duty Management shifts with an emphasis on guest care & interaction to ensure total guest enjoyment from the time a guest enters the hotel to the time they pay their bill and leave. Your actions and focus will determine the guest satisfaction levels and the extent to which they get the most out of their stay.
1. 5 days per week, 40 hrs flexible shifts covering daytime and evenin...