Job Description
Head of Legal Operations
Location: Manchester or London, UK
Reporting to: Compliance Officer for Legal Practice (COLP) & Executive Committee
Position: Full-time
Role Summary & Focus (70% Operations / 30% Compliance)
We are seeking a highly experienced, entrepreneurial UK-qualified Solicitor to become our Head of Legal Operations. This is a pivotal executive role requiring exceptional operational leadership (70% focus) and a deep understanding of regulatory compliance (30% focus).
As a Director and Executive Committee member, you will be the key operational partner to the COLP. Your primary mission is to design, optimize, and lead the execution of our legal service processes, ensuring efficiency, profitability, and scalability. You will translate compliance standards into practical, high-quality, and cost-effective operations.
Key Responsibilities
1. Operational Leadership & Service Delivery (The 70%)
1. Process Design & Optimization: Own the design and continuous refinement of the legal service delivery model. Implement best practices and tools to maximize efficiency, profitability, and client satisfaction.
2. Team Oversight: Provi...