The opportunity
We are currently looking for a Warranty Administrator to join our team. Reporting into the Aftersales Manager you will be working with the Aftersales team and workshop to ensure our warranty records are correctly administered and maintained.
It will be your responsibility to ensure that all warranty submissions including credits, claims, rejections and goodwill gestures are correctly administered and the correct processes have been followed. Youll do checks on all warranty related correspondence and paperwork as well as ensuring the computerised system is kept up to date.
Working closely with frontline staff youll give regular support and guidance for warranty work that is carried out and youll be looking for ways to continually improve processes and systems. Youll be organised and be ready to be audited at any time.
More about the role:
* Completing all warranty claims
* Providing feedback to frontline service teams
* Ensuring all work is up to date and audit ready
* Working with the Aftersales Manager on claims validity
* Reconciling of all records
More about you:
1. Previous Warranty Administration experience
2. Experience of working within a dealership
3. Excellent attention to detail
4. Experience of managing your own workload
5. Strong communication skills both written and verba...