Job overview
The Royal London Hospital is looking for an experienced Senior Pharmacy Technician to join our newly established TTA Optimisation Team. This role is vital for enhancing the quality and speed of discharge medication processes, ensuring our patients receive the best possible care.
Main duties of the job
1. TTA Coordination: Oversee the coordination and processing of TTA prescriptions, ensuring compliance with local and national guidelines.
2. Supervision: Provide guidance and supervision to pharmacy assistants and trainees, fostering their development and ensuring a high standard of service.
3. Quality Improvement: Identify inefficiencies and contribute to the continuous improvement of TTA services by implementing local solutions and supporting new initiatives.
4. Training and Development: Train and develop junior staff, maintaining high performance and accountability within the team.
5. Audit Participation: Support departmental audits and quality assurance processes to maintain compliance with regulatory standards.
Working for our organisation
Barts Health is one of the largest NHS trusts in the country, and one of Britain’s leading healthcare providers.
The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.
Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.
We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.
Detailed job description and main responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.
Person specification
Experience
Essential criteria
6. •Significant experience working as a registered pharmacy technician in a hospital.
7. •Proven experience supporting or delivering discharge medication services, including TTAs or dosette boxes.
8. •Supervisory experience, including allocation of daily tasks and performance feedback.
9. •Proficiency in dispensing, accuracy checking (if accredited), and stock control processes.
10. •Experience with medicines reconciliation, POD assessment, and ward-based services relevant to discharge.
11. •Experience communicating with patients, families, and clinical staff under time pressure.
Desirable criteria
12. •Experience leading or participating in quality improvement projects related to discharge or medicines optimisation.
13. •Experience training and developing pharmacy assistants, PTPTs, or rotational staff.
14. •Familiarity with supporting audits or KPI monitoring (e.g. turnaround times, CD compliance).
15. •Experience with robot-supported dispensing systems.
Knowledge
Essential criteria
16. •Good understanding of the medicines management process, particularly in relation to discharge.
17. •Familiarity with CD regulations, GPhC standards, and safe and secure handling of medicines.
18. •Awareness principles of cost-effective use of medicines.
19. •Knowledge of POD schemes and one-stop dispensing.
20. •Understanding of the importance of SOPs, KPIs, and audit in quality improvement.
Desirable criteria
21. •Understanding of how TTA services contribute to patient flow and bed management.
22. •Awareness of discharge barriers and the pharmacist-technician interface in a hub-based model.
23. •Knowledge of the specific requirements for supplying medicines to complex discharges (e.g. patients with dosette boxes or cognitive impairments).
Qualifications
Essential criteria
24. •BTEC in Pharmaceutical Sciences / NVQ Level 3 (or equivalent).
25. •Registered Pharmacy Technician with the General Pharmaceutical Council (GPhC).
26. •Accredited Accuracy Checking Pharmacy Technician (ACPT).
Desirable criteria
27. •HEE LaSE Medicines Optimisation or equivalent.
28. •Practice Supervisor or Train the Trainer qualification.
29. •ILM Level 2/3 in Leadership and Management or equivalent.