Casual Retail Team Member - Chester
Location: Chester
Hours: Various
Pay rate: £12.60 Per Hour (including paid breaks)
Join Our Retail Team! At COOK, our shops are vital parts of the communities we serve, thanks to our warm, knowledgeable, and caring Retail Team. We are seeking remarkable individuals to host customers in our shops, making them feel at home.
The Role
1. Provide outstanding service, prioritizing the customer above all else.
2. Assist customers with menu planning and catering advice, and promote current offers, products, and promotions.
3. Maintain shop cleanliness, ensure stock is replenished and rotated, and keep freezers stocked.
4. Operate the till efficiently and accurately.
5. Understand and manage shop paperwork and legal checks.
6. Open and close the shop, including cashing up.
7. Check deliveries, assist with stock taking, and place orders as needed.
8. Maintain a professional appearance with apron and name badge at all times.
Good to Have
If you're a foodie, that's a plus! We'll provide training on our products, their origins, and suitable dishes for various occasions. Previous retail or customer-facing experience is beneficial but not essential; we value potential.
If you meet most of these criteria but not all, don't worry. We're committed to developing potential.
Excellent Benefits include
* Paid breaks
* Paid leave for birthdays, moving house, becoming a grandparent, or a child's first day at school
* Staff profit share
* Wellbeing program
* 30% staff discount
* Access to CookieJar Smart Spending discounts and free food perks
* Team meals, events, and away days
* Being part of a B-Corp-certified business committed to sustainability, people, and community
And many more.
What COOK is About
We are a proud, independent, family-owned B Corp dedicated to caring deeply about our food, our people, and doing the right thing—even when it's challenging.
Our vision is to create a welcoming environment where everyone belongs. We embrace diverse roles, abilities, and personalities, believing collaboration leads to remarkable achievements. If you're interested in growing with COOK, we encourage you to apply.
Note: The starting pay during the engagement period is £12.30.
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