WCS Group, part of Marlowe Environmental Services, is seeking a Sales Desk Administrator to join our Sales Desk Team.
Location: Quedgeley Office (Hybrid work: 3 days in-office per week, with potential to reduce to 2 days after successful probation).
Job Purpose: Support our field sales team by producing quotes using Goldvision (our company quoting tool) and handling direct quotes for existing customers. All training will be provided.
This is a fantastic opportunity to join an established, friendly team and provide essential support to our sales managers based in Gloucester.
Ideal candidates will be friendly, hardworking, eager to learn, and motivated by targets. In return, you will receive excellent support, training, and opportunities for career development within our market-leading organization.
Key Responsibilities:
1. Create low-complexity quotes on behalf of field sales staff.
2. Assist with water hygiene contract renewals.
3. Follow up on unconverted sales quotes.
4. Manage and nurture basic allocated 'House Accounts' to ensure client satisfaction and upselling where possible.
Key Performance Indicators:
* Achieve set targets for quotes produced per quarter.
* Ensure quotes are of appropriate quality and timely to maximize conversion.
* Manage a small set of 'House Accounts'.
* Maintain high customer satisfaction.
SMART Targets:
* Number of quotes per quarter.
* Conversion rates of quotes.
* Meet annual House Account budget.
Package:
* Salary: £23,809.50
* Training and career progression opportunities.
* Company pension scheme.
* Annual pay review.
* Perks, benefits, and discounts.
* Enhanced maternity and paternity pay.
* Life insurance after 6 months of service.
* Flexible schedule.
* On-site parking.
Marlowe Environmental Services is committed to equal opportunities and values diversity. We encourage applications from all backgrounds regardless of age, gender, ethnicity, sexual orientation, faith, or disability.
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