We are seeking a highly organised, proactive, and commercially aware Personal Assistant to support the CEO of a leading online fashion retail business.
You will play a key role at the centre of the business, providing seamless, high-level support in a fast-paced and dynamic environment
This role requires exceptional coordination skills, discretion, and the ability to manage competing priorities across operations, talent, production, clients, and internal teams.
(This is a fully office based role)
Key Responsibilities
Diary & Schedule Management
* Own and manage a complex, ever-changing CEO diary with multiple stakeholders
* Ensure the CEO is always in the right place at the right time through proactive planning
* Coordinate 1:1s with direct reports, including scheduling and holiday approvals
* Manage Founder-related diary changes at short notice, maintaining strong communication with the Founder’s PA
Meetings & Communications
Working with EA:
* To arrange Board meetings, ad hoc executive calls, and key stakeholder sessions
* Coordinate shareholder, banking and RNS-related timelines and announcements
* Schedule and support Townhall meetings in collaboration with Internal Communications
* Prepare and manage business updates and briefing materials
Travel & Logistics
* Organise complex international and domestic travel, including itineraries, documentation, and check-ins
* Manage visa applications and ensure all travel documentation is accurate and up to date
* Coordinate overseas suppliers and international business trips where required
* Track and manage travel-related administration (e.g. air miles, schedules, changes)
* Accompany the CEO on travel when required
Operational & Office Support
* Process expenses and oversee day-to-day administrative requirements
* Liaise with IT to ensure smooth running of equipment and systems
* Coordinate with the CFO’s PA on half-year and full-year results activity
* Manage meeting logistics including refreshments, room bookings, and visitor coordination
* Maintain a visible and proactive presence within the office
Stakeholder & Relationship Management
* Act as a key point of contact for internal and external stakeholders
* Build strong relationships across the Executive Team and wider business
* Liaise with security and front-of-house to manage visitor experience
* Handle ad hoc personal and business requests with discretion
Flexibility & Support
* Provide out-of-hours support when required
* Operate in line with the CEO’s schedule, demonstrating flexibility and responsiveness
Your skills, Knowledge & Experience
* Significant experience in a Personal Assistant role supporting senior leadership
* Highly organised with exceptional attention to detail
* Strong communicator with the ability to build relationships quickly and confidently
* Operates with the highest level of confidentiality and integrity
* Proactive and forward-thinking, with the ability to anticipate needs and solve problems before they arise
* Comfortable working in a fast-paced, ever-changing environment
* Calm under pressure, resilient, and adaptable
* Able to work independently and make informed decisions with limited direction
* Positive, energetic and solutions-focused mindset
Salary negotiable for the right candidate (please provide your salary expectation when applying)
They also offer generous benefits.