Overview
Join to apply for the Field Service Engineer (London) role at Beckman Coulter Diagnostics.
Beckman Coulter Diagnostics is part of Danaher Corporation, a global science & technology innovator dedicated to helping customers solve complex challenges and improve quality of life worldwide.
Responsibilities
* Provide technical customer support and on-site assistance.
* Escalate complex issues to higher levels of technical support.
* Respond to customer support calls within an assigned territory.
* Conduct service, repair and/or installation of products or IT solutions at customer sites, including electrical and mechanical testing, in accordance with maintenance contracts.
* Diagnose system failures and determine cost-effective solutions.
* Demonstrate critical thinking to make decisions, solve problems and implement solutions; communicate clearly and empathetically with customers, colleagues and collaborators.
Qualifications
* Bachelor’s degree in Engineering is preferable, or a Biotech Technical/Electronic Secondary School Diploma; proficient English is mandatory.
* Open to travel; driving license is mandatory.
* Good communication and interpersonal skills.
* Able to work autonomously and as part of a team.
* Experience with Salesforce will be beneficial.
You will be part of a dynamic team with a focus on delivering results and continuous improvement, in a leading global company that supports your development.
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