Ready to kickstart your career in sales? Convergence Group is on the lookout for a Sales Operations Executive to join our fast-paced, friendly team in Solihull. If you're ambitious, detail-driven, and eager to learn the ropes of sales in the tech sector - this is your chance to get your foot in the door. We're not just another connectivity provider. With over 20 years of success, a £45m turnover, and a reputation for exceptional service, we're growing fast - and we want you to grow with us. What you'll be doing: You'll be the engine behind our sales team, supporting Account Managers and Directors to keep things running smoothly. Expect to: Create accurate quotes and process orders across our product range (LAN, WAN, Wi-Fi, Security) Manage customer accounts and CRM updates (we use Zoho). Build relationships with customers and help spot upsell opportunities. Handle invoice queries, schedule meetings, and support retention efforts. Cover accounts when Account Managers are out of office. Join vendor training and occasionally make outbound calls to promote offers. What success looks like: You'll be a trusted partner to our sales team and customers You'll hit KPIs around quoting speed, pipeline contribution, and customer satisfaction You'll help protect revenue and drive growth You'll be on a clear path to progress within our sales structure As you develop and grow in the role, you'll eventually take ownership of your own customer accounts. At that point, you'll move onto a commission plan - rewarding your impact and contribution to the business. What we're looking for: You don't need years of experience, but you do need the right mindset. We're looking for someone who: Is enthusiastic, resilient, and results-focused Communicates clearly and builds strong relationships Thrives under pressure and can juggle multiple tasks Is honest, proactive, and keen to challenge the status quo Has a growth mindset and wants to learn and develop Understands what good looks like in a customer-focused business Is comfortable with CRM systems (Zoho is a plus) Has an interest in IT, networking, or tech services Has the ability to pass BPSS clearance checks We hire people who are serious, diligent, and committed to doing a great job. You'll be expected to work thoroughly, leave nothing to chance, and bring accountability to everything you do. If you're someone who values structure, consistency, and high standards, this could be the perfect fit. What's in it for you? We're serious about your development. You'll get: Competitive salary of £25-35,000 25 days holiday (plus bank holidays), increasing with service Enhanced pension and family leave Income protection, private medical, and life assurance Flexible hybrid working with 3 days a week (Monday, Wednesday & Thursday) in the Solihull office. Structured training and mapped career progression A supportive team and a culture that rewards impact And we're a dog-friendly office! Who are Convergence Group? At Convergence Group, we break free from corporate red tape as a privately-owned company, driving bold innovation without the constraints of private equity or external bankers. Experts in Wan, Lan, WiFi and Security solutions we stand out by revolutionising infrastructure management – making it seamless so our customers can focus on what matters most. With rapid growth ahead, we need exceptional talent who bring the right skills, attitude, and drive to shape the future with us. Sound like you? If you're ready to launch your sales career in a company that values people, performance, and potential - apply now!