6 February 2026
4 min read.
Hourly Rate
£12.60 per hour
Employment Status
Permanent
Responsible To
Senior Domiciliary Care Personal Assistant/Care Co-ordinator
Location:
Sutton Coldfield
Job Purpose
To provide a range of personal, social, emotional and practical care tasks as required for the well-being of citizens, and their carer, living in their own homes within the community, whilst keeping a watchful brief on their changing needs.
To work towards an assessed and planned package of person centred care, or maintenance programme, enabling citizens and their carers to exercise control over their own lives by maximising their independence. The provision of a culturally and ethnically sensitive service is integral to the provision of home care.
To assist in the delivery of a high quality Sitting Service in accordance with agreed standards, organisational policies and procedures.
Duties And Responsibilities
Will incorporate the proposals of all appropriate legislation and will be carried out following an assessment and instruction from the Domiciliary Care Manager.
Have individual responsibility, under the supervision of the Domiciliary Care Manager, for the personal needs of citizens.
Observing each citizen's changing needs and reporting, on a regular basis, to the Domiciliary Care Manager.
Providing personal care in a sensitive manner for all citizen groups and their carers living in their own homes within the community (this may include assisting citizens to get up, and go to bed, total body washing, in line with procedures, assisting with toileting, dressing and feeding) and providing carers support.
Social duties to include shopping, talking with citizens, helping to maintain contact with family, friends, and the local community, escort duties which may include:
– Escorting citizens, e.g. to the shops/bank.
– Escorting citizen on public transport.
– Escorting citizen to e.g. GP practices for appointments, or chiropody treatment etc.
Undertake essential domestic duties to assist citizen to care for their homes (e.g. cleaning, cooking, laundry), whilst encouraging citizen to retain maximum independence by creating a supportive homely atmosphere.
Attending case conferences and other meetings as required to facilitate the provision of appropriate person centred support to citizens.
Making appointments for citizens with e.g. a Doctor, Nurse or Chiropody Services.
Able to provide sleep-in duties as required.
Assisting citizens, where instructed by the Domiciliary Care Manager, in the management of their income, paying rent and other household bills, and keeping a strict account for checking by the Domiciliary Care Manager.
To attend Training Courses as required to develop skills and knowledge to improve the quality of service provision.
Carry out any other duties and responsibilities within the scope and spirit of the job purpose and grade as may be required.
Health And Safety
Ensure the Health & Safety requirements of the organisation and relevant legislation are met.
Other
Undertake any other duties consistent with the objectives of the post, as required by the Manager.
Experience
Person Specification:
Previous experience of giving personal care to adults with specific needs for example, disabilities or learning difficulties is desirable but not necessary as full training will be provided.
Essential Skills And Abilities
Communicate verbally and in writing in a comprehensive manner.
Able to complete a timesheet, write a shopping list and handle money.
Able to work by yourself.
Able to provide sensitive and appropriate personal care to men, women and children.
Having an awareness, understanding and willingness to meet the needs of people from different religious and cultural backgrounds.
Be able to provide a service in a non-judgemental way to all citizens.
Training
Essential that you are willing to undergo training.
Education/Qualifications
NVQ/Diploma Level 2 or 3 is desirable but not essential.
The Benefits Of Working For Midland Mencap
Midland Mencap only employs the best staff who believe in our vision and mission and reflect this in their working practice. In turn, Midland Mencap can offer you benefits not provided by other providers, including:
Higher than the average hourly rate of pay compared to many care providers
20 days of paid holiday per year (not including bank holidays). This will increase to 25 days with years of service
All of our buildings are fully accessible and include personal care suits
Midland Mencap is Disability Confident Employer and encourages people with a disability or long term health condition to apply for job roles
Midland Mencap is signed up to the 'Working for Carers' charter. We can support family carers to work around their caring responsibilities
All of our employees are automatically enrolled on the 'Health Assured- Employee Assistance Programme' which offers confidential advice and support for personal and work-related issues
We offer flexible working and full and part-time employment to enable staff to work around their caring or family commitments
Statuary sick, maternity and paternity pay in accordance with government guidelines
After three months of continues, regular employment, we can provide a proof of employment letter for staff members, to support finance applications.
Relevant training to ensure staff are competent and confident to do their job
The opportunity to learn, improve your skills and progress in your professional career
A strong network of support from the management team and the opportunity to progress within Midland Mencap
What we offer?
Why Work with Midland Mencap?
Join a passionate, inclusive, and community-led organisation making a real impact.
Flexible and family-friendly working practices.
Learning, development, and progression opportunities.
Supportive team culture and access to employee wellbeing services.
Pension scheme and expenses reimbursement.
When applying for this job role, please complete and attach the following to your application:
The Application Form
The Equal Opportunities Form
Word Document Format
Application Form – Word
Equal Opportunities Monitoring – Word
PDF Format
Applications Form PDF
Equal Opportunities Monitoring PDF
This is a rolling recruitment process. Applications will be reviewed as they are received, and interviews may take place at any time. The post will close once a successful candidate has been appointed, so we encourage you to apply as soon as possible to avoid disappointment.
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