Overview
Admin Support - Band 2
Fixed-Term Contract - Adult Mental Health The Railings, Rugby
The working pattern for this post is Monday to Friday 9am to 5pm
Coventry and Warwickshire Partnership NHS Trust is looking for an enthusiastic and self-motivated person to join our Admin Team supporting Adult Mental Health Services in The Railings, Rugby.
For more information on this role please see the attached support information. This will give you a better overview of the job role and requirements.
Responsibilities
The post holder will play an important role within the wider Admin Team. You will require excellent customer services skills as you will be taking telephone calls from Parent's/Carers. You will also provide efficient and comprehensive administrative support to Medical Secretaries, Medics and managers and will work within an integrated and skill mixed admin team to support clinical service delivery.
About the Trust and Service
The service received an overall rating of Good by the CQC and an Outstanding for care and compassion of which we are rightly proud. We have also been recognised both locally and nationally by receiving awards for the services we provide.
Coventry and Warwickshire Partnership Trust provides a full range of expanding physical, mental health and learning disability services to children, young adults, adults and older adults over many sites across Coventry, Warwickshire and Solihull.
Services are provided to a population of over one million people living in Coventry and Warwickshire and also a wider geographical area in some of our specialist services, we see on average around 5,000 patients every day.
Qualifications and Skills
We will require a well organised individual who is able to empathise with our service users and be able to deal with sensitive enquiries in a confidential manner. Knowledge and experience in customer care as well as previous reception duties would be an advantage.
Applicants will need to be computer literate in Word, Excel and electronic mail with excellent accuracy in data input. You must have the ability to multi task, manage and prioritise your own workload and be able to work on both your own initiative and as part of a team.
We are looking for individuals with a positive approach to change who are supportive of service improvements and able to build effective working relationships, be approachable and accessible with a flexible approach to work.
Opportunity and Closing
This is an excellent opportunity for a self-motivated and enthusiastic individual who wishes to gain experience in an administrative role in the NHS.
This advert closes on Friday 31 Oct 2025
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