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Breakfast and room service manager

London
PPHE Hotel Group
Service manager
Posted: 22h ago
Offer description

As our Breakfast and In-Room Dining Manager, you'll lead two key guest experiences: breakfast service and in-room dining. You'll be primarily based in breakfast, ensuring smooth operations, high standards, and a vibrant, welcoming atmosphere. You'll also oversee the in-room dining team, making sure service is prompt, polished, and aligned with our brand values.


We are looking for our Breakfast and Room Service Manager, who:

1. Ensures our Breakfast Operations run a smooth service that makes guests want to return
2. Can start at 5:30 am and is fully flexible to work on weekends
3. Will manage the in-room dining operation, supporting the team and maintaining high standards
4. Will collaborate closely with the kitchen to ensure menu execution and service coordination
5. Can inspire, coach, and mentor team members
6. Is passionate about exceeding guests' expectations
7. Shares our values: Trust, Respect, Teamwork, Enthusiasm, Commitment, Care
8. Has previous experience in Breakfast and/or Room Service Operations in a hotel setup

If you share a passion for art, culture, and hospitality, art'otel is where people's talents will feel at home. We aim to inspire guests to be creative and discover the arts; by dazzling them with sensational service; by enriching their knowledge; by encouraging their passion for art and appetite for the finer things in life.

We are recruiting for one of the coolest hotels in Hoxton! Long revered as London's effortlessly cool cultural core, Hoxton's hip new resident is about to hit the scene. The 26-floor art'otel Hoxton promises a dazzling skyline view, ample gallery space, plus two Banksy originals preserved and on public display, with 357 guest bedrooms and suites, 10 Meetings and Events spaces, a lounge, gym, and two destination restaurants.


Benefits include:

* Highly competitive salary plus great benefits
* Heavily discounted hotel room rates in Europe (extends to Radisson Hotel Group and family & friends)
* 50% F&B discount at our restaurants and bars (for your whole party)
* Two wellness days per year, starting with 30 days of holiday per year, including bank holidays, increasing with years of service
* Two free meals per day, including days off if you wish to come in
* Access to 40% of your pay before payday through Wagestream
* Recommend a Friend scheme - £750
* BenefitHub - Discounted prices at online and high street stores, supermarkets, attractions, restaurants, and cinemas
* Vitality at work scheme with gym discounts & more
* Ride to Work Scheme & free local cycling lessons
* Travel season ticket loans (if applicable)
* 24/7 Employee Assistance Programme access
* Rota published at least two weeks in advance
* Uniforms provided & free dry cleaning
* Annual staff parties and events
* Company pension plan & award-winning training
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